Sarah Pedro

Business Manager at HCP Staffing Services
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Contact Information
us****@****om
(386) 825-5501
Location
Kenley, England, United Kingdom, GB

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Experience

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Business Manager
      • Sep 2011 - Present

      Following the completion of my LLM Programme in September 2011, I took on the role as Business & Compliance Manager with The Healthcare Professional Services Ltd. Soon after, I became Managing Director of HCP Staffing Services Ltd. In this role, I hold responsibility for managing a recruitment agency that supplies the NHS and private healthcare organisations with a wide category of nursing and care staff, ensuring that nurse banks are effectively supported regarding their staffing needs. Currently, I lead a team of seven, overseeing operational goals, the induction programme; training and development; policies, processes, internal systems, recruitment and the complaints procedure. I also conduct comprehensive document reviews and distribute the information to the team. A large part of my role also involves coordinating with a diverse range of stakeholders and third-parties: families, social workers, commissioners, community nurses and agency workers on a daily basis; building and nurturing a strong, trusting relationship. I coordinate care packages for vulnerable children and adults requiring the staffing service. Furthermore, I lead quarterly meetings with NHS clients and am also the key contact for NMC investigation hearings, safeguarding meetings and client complaints; currently, I am the CQC Registered Manager for the nursing agency. Internally, I also manage all HR matters and liaise with various departments e.g. payroll, to ensure the smooth running of the business. I closely manage compliance, ensuring that all bookings are in line with the Government Agency Regulations under the NHS CPP Agency Nursing Framework and other regulatory guidelines.

    • United Kingdom
    • Legal Services
    • 200 - 300 Employee
    • Aspiring Solicitors Ambassador
      • Jul 2019 - Present

    • Government Administration
    • 700 & Above Employee
    • Graduate Student
      • Jun 2019 - Jun 2019

      Essex Legal Services Worked within the Adult and Social Care team and assisted the team in delivering a wide array of legal advice to the County Council. Essex Legal Services Worked within the Adult and Social Care team and assisted the team in delivering a wide array of legal advice to the County Council.

    • United Kingdom
    • Non-profit Organizations
    • 100 - 200 Employee
    • Transparency and Accountability (T&A) Officer
      • Sep 2010 - Dec 2010

      Here, I independently researched and drafted new policies for T&A department to ensure that Amnesty remain loyal to their commitments under the INGO Accountability Charter and the Global Reporting Initiative. In so doing, I collaborated with management to inform other departments within the organisation about the aims of the T&A department; arranging several internal training sessions and ensuring feedback forms were completed. I consider my involvement in the promotion and expansion of the new ‘Feedback Mechanism’ one of my greatest achievements in this role. To facilitate this, I collaborated with heads of departments and encouraged staff to utilise the mechanism by circulating bulletins and liaising directly with a broad range of parties.

Education

  • BPP Law School
    LPC, Law
    2018 - 2019
  • SOAS University of London
    International Law LLM, Law
    2010 - 2011
  • University of Sussex
    Law and International Relations LLB, Law
    2007 - 2010
  • Wallington County Grammar School
    A Levels
    2005 - 2007
  • Royal Russell School
    GCSEs
    2000 - 2005

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