Experience

Bevan Commission

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Planned Care Innovation Programme, Project Manager

  • Jan 2022 - Present



Cardiff Metropolitan University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Completing a Masters in Health Research

  • Sep 2019 - Present



Corporé

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Operations Manager, Case Managent

  • May 2017 - Oct 2018

  In my role as operations manager for case management services, I have the privilege of working with a wonderful team of clinical and professional staff. I work for a company that is passionate about providing innovative, best in class care to anyone affected with physical or psychological injury, restoring them to optimal function and vocation.My role and experience involves:Analysis and implementation of robust operational processesClinical and critical appraisal of service provision and standardsService developmentQuality standards developmentManaging audit scheduleLearning and development planning for staffWorking with business development team on tenders and new projectsClose working with marketing to promote the good work that we doAccount management support, developing and maintaining positive relationships with all of our valued customers Show less

• Team Manager

  • Aug 2009 - May 2017

  Team leader case management; supporting and leading a clinical team in case managementTeam management; account management support, project management, clinical quality and service management, people management



Corpore

• Cardiff

• Clinical Case Manager

  • Aug 2007 - Aug 2009

  Case management of mainly physical cases Fitness for work advice to employees, employers and occupational health departments Graded return to work plan advice Pre and post claim referral work, predominantly employer liability but also motor and public Working closely with insurer and solicitor stakeholders Providing independent advice and working within the rehabilitation code Case management of mainly physical cases Fitness for work advice to employees, employers and occupational health departments Graded return to work plan advice Pre and post claim referral work, predominantly employer liability but also motor and public Working closely with insurer and solicitor stakeholders Providing independent advice and working within the rehabilitation code



NHS and private

• London, South Wales and New Zealand

• Chartered Physiotherapist

  • Sep 2001 - Jul 2007

  I have developed my clinical knowledge and skills working at junior and senior level in the following medical areas: Respiratory and cardiac rehabilitation Musculoskeletal outpatients Trauma and orthopaedics Rheumatology Neurology Community rehabilitation General medical and surgical Working in London, I developed my skills in the assessment of patients with different language needs, working in busy clinics with patient advocates to ensure best care. During this time I grew a real appreciation for the importance of recognising how culture and different belief systems may necessitate a different treatment approach, whilst ensuring still that best outcomes could be achieved. I worked in 2 large NHS hospitals in South Wales in more senior physiotherapist roles. I have worked in busy orthopaedic clinics alongside consultants and closely with rheumatology assessing the impact of rehabilitation on patients with conditions such as fibromyalgia and ankylosing spondylitis. I developed a confident approach to musculoskeletal condition management, acute and chronic during this time and despite my later move to case management, I have worked to retain my knowledge and understanding of best practice guidelines for all of the medical areas noted. In New Zealand, I worked in musculoskeletal clinics specialising in sports injury rehabilitation for adults and adolescents. I had the pleasure of working closely with the local rugby team and also provided rehabilitation for patients who were often affected by industry specific conditions such as those involved in heavy farming and fishing work. Show less