Sarah Novakovic

Associate Case Manager at Bush & Co
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Location
Coventry, England, United Kingdom, GB

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Experience

    • United Kingdom
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Associate Case Manager
      • Oct 2016 - Present

      - Responsible to undertake a holistic assessment of the ongoing needs of the client including their health, social, cultural, rehabilitation, educational, vocational and emotional needs.- Formulating a comprehensive case management plan and develop goals in liaison with the client and all involved and monitor the agreed goals on a regular basis.- Facilitating and co-ordinating the services delivered to meet the identified needs of the client using a multi-agency approach.- Recruiting, co-ordinating and managing a care team, providing training and supervision as required.- Developing effective collaborative and co-operative working relationships with the client’s support system, including family, carers and other professionals.- Offering advice, support, information and advocacy to meet the needs of the client and their significant others.- Responsible for undertaking detailed risk assessment and develop appropriate risk management plans as required.- Maintaining clear and effective written records of all Case Management activity and interventions made with, or on behalf of, the client.- Maintaining a high standard of knowledge, skills, conduct and to maintain knowledge of all relevant legislation including employment law and health and safety for support workers.

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Multi Track Case Manager
      • Nov 2013 - Oct 2016

      Undertake initial need assessments, proactively manage a caseload of injured clients to return to work or maximise independence with ADL's and meet internal and external service delivery and quality expectations Undertake initial need assessments, proactively manage a caseload of injured clients to return to work or maximise independence with ADL's and meet internal and external service delivery and quality expectations

    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Claims Visitor
      • Jul 2004 - Nov 2013

      Assistant Manager of a team of ContractorsPerforming health assessments in an individuals home setting on behalf of insurance companiesProviding detailed reports to the insurance companyCase managed Legal and General's cancer claims and provided support and guidance on a return to work Assistant Manager of a team of ContractorsPerforming health assessments in an individuals home setting on behalf of insurance companiesProviding detailed reports to the insurance companyCase managed Legal and General's cancer claims and provided support and guidance on a return to work

    • United Kingdom
    • Security and Investigations
    • Health Claims Visitor
      • Jan 2003 - Jul 2004

      Underwent health assessments in an individual's home, on behalf of an insurance company. Discussed their disability and how it affects their day to day life. Underwent health assessments in an individual's home, on behalf of an insurance company. Discussed their disability and how it affects their day to day life.

    • India
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Senior Staff Nurse/Acting Sister Post
      • Sep 1998 - Jan 2003

      Worked on intensive care dealing with patient's that have potentially life threatening illnesses/injuries. Worked on intensive care dealing with patient's that have potentially life threatening illnesses/injuries.

    • Senior Staff Nurse
      • Mar 1997 - Sep 1998

      Caring for post operative patients on a High Dependency Unit

    • Staff Nurse
      • Sep 1995 - Mar 1997

      Staff Nurse on a general surgery ward caring for pre and post operative patients before a high dependency unit had been set up

Education

  • The University of Wolverhampton
    Diploma Higher Education, Registered Nursing/Registered Nurse
    1992 - 1995
  • Perryfields High School
    1984 - 1990

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