Experience

Massachusetts Health Connector

• United States
• Insurance
• 1 - 100 Employee

• Operations Coordinator

  • Mar 2021 - Present

  Boston, Massachusetts, United States



Open Doors Yoga Studios

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Yoga Instructor

  • Oct 2017 - Present

  • Lead yoga classes for all skill levels, assisting participants in a safe manner when needed • Responsible for the promotion of classes, workshops, outreaching to current and potential clients in order to advance base



Madewell

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Assistant Retail Sales Manager

  • Nov 2019 - Feb 2021

  • Assistant Manager (temporary) • Supervises Sales Associates in providing exceptional customer support • Creates and maintains an aesthetically pleasing shopping experience for consumers • Responsible for diligently opening and closing the store, including writing a detailed report of the day's activities

• Sales Associate

  • Feb 2017 - Nov 2019

  • Offered individualized customer service, recommending clothing options that satisfied patron • Collaborated with the management team in merchandising, including the construction of displays as well as enhancing a consumer-friendly store layout



Harvard Vanguard Medical Associates

• Hospitals and Health Care
• 700 & Above Employee

• Medical Secretary II (per diem)

  • Feb 2016 - May 2016

  • Organized, initiated and completed a steady volume of referrals for ophthalmic procedures in a timely manner • Served as liaison between patient and insurance company

• Population Management Coordinator (per diem)

  • Nov 2015 - Jan 2016

  • Same capacity as Population Management Coordinator • Trained incoming Population Management Coordinator


Northeastern University
• United States
• Higher Education
• 700 & Above Employee
• Graduate Student

  • Sep 2014 - Jan 2016
• Population Management Coordinator

  • Jun 2013 - Nov 2014

  • Coordinated and monitored the population management activities, including the workflow and distribution of work to appropriate staff • Extracted and analyzed data and made inferences based on results to help maximize chronic disease management • Arranged Elder Care Roster Review meetings and tracked tasks delegated to primary care team members • Participated in improvement events in order to help create an efficient workflow for rooming patients in Quincy’s Internal Medicine… Show more • Coordinated and monitored the population management activities, including the workflow and distribution of work to appropriate staff • Extracted and analyzed data and made inferences based on results to help maximize chronic disease management • Arranged Elder Care Roster Review meetings and tracked tasks delegated to primary care team members • Participated in improvement events in order to help create an efficient workflow for rooming patients in Quincy’s Internal Medicine department

• Population Manager

  • Nov 2012 - Jun 2013

  • Population manager for the community served to improve health outcomes • Patient outreach to maximize chronic disease management • Organized, prepared and participated in meetings pertaining to improved management quality • Assisted in preventive health management to primary care teams

• Medical Secretary

  • Jul 2012 - Jun 2013

  • Manage appointment schedules • Initial patient contact in department



U.S. Fund for UNICEF

• United States
• Hospitals and Health Care

• Development Intern

  • Jan 2010 - May 2010

  • Assisted the director and development coordinators with office tasks • Performed administrative and office duties for staff • Responsible for researching donors and organizing information into memos for coordinators



Brigham and Women's Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Administrative Assistant

  • Mar 2007 - Aug 2009

  • Assistant to the Administrative Manager • Performed administrative and office duties for attending physicians and research fellows



Senator Edward M. Kennedy

• Law Practice

• Immigration Intern

  • Sep 2008 - May 2009

  • Mentored by the Senator’s immigration liaison • Wrote letters to constituents regarding immigration issues • Met with constituents to discuss legal matters • Advocated for constituents with embassies, consulates, and government agencies

• Intern

  • Jul 2008 - Aug 2008

  • Focused on environmental issues • Fielded constituent requests • Answered phones, attended hearings, wrote memos, and responded to correspondence • Interfaced between his office and other Senators offices