Experience

Flint UK Technology Services
• United Kingdom
• Telecommunications
• 1 - 100 Employee
• Human Resources Administrator

  • Sep 2023 - Present


Connectd

• United States
• Advertising Services

• Advisor

  • Jan 2023 - Present

  Are you an experienced c-suite professional looking for exciting new opportunities in the startup world? Look no further than Connectd, the leading community network connecting entrepreneurs and startups with board members and investors. Our innovative data-driven approach means that you'll receive relevant opportunities that suit your experience and expertise. As a member of the Connectd community, you'll have access to exclusive opportunities with some of the most exciting startups in the UK, as well as NED & Advisory specific training modules, monthly networking events, and unlimited connection requests with UK startups. Join our community of experienced professionals and discover the latest opportunities available to you. Send me a message to explore more about Connectd and how we can help you take your career to the next level. Our platform helps provide support with: • Exclusive opportunities with some of the most exciting startups in the UK • NED & Advisory specific training modules • Monthly networking events • Unlimited connection requests with UK startups • CPD Accredited advisory and NED-specific training modules • Pro-bono placements secured with at least one UK startup Want to learn more, head to https://www.connectd.co/ Show less



Shirley Parsons

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Human Resources Coordinator

  • Sep 2022 - Jul 2023

  Responsible for day to day tasks relating to HR including: Recruitment, Onboarding, Offboarding, HR Admin, Payroll coordination and CSR commitments. Working on business projects as and when required.

• Onboarding & Compliance Co-ordinator

  • Feb 2017 - Jan 2023

  Responsible for operating and continually improving an effective onboarding process for clients and candidates.• Ensuring all necessary information is received from candidates• Preparing terms of business for clients• Ensuring all clients have signed terms in place• Reviewing client terms to ensure requirements are met• Ensuring all client information is present and correct for invoicing purposes• Ensuring all invoices for are sent out correctly and in a timely manner• In-depth knowledge on IR35 and contractor onboarding• Completing RFIs/PQQs• Continually reducing issues and improving quality Show less



CarmichaelUK

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Office Administrator

  • Nov 2016 - Feb 2017

  Organising and helping to manage the office on a daily basis to ensure smooth and efficient operation. Daily duties include; maintaining and updating the company’s HR files, filing all other company documents electronically and manually, collating and maintaining records of IT issues, secretarial support (including correspondence), maintaining spreadsheet logs and reception cover. This role requires strong multi tasking skills, excellent attention to detail, strong communication skills, a team player mentality and confidentiality. Show less



KEE Group - Made up of KEE Process Ltd and KEE Services Ltd.

• United Kingdom
• Environmental Services
• 1 - 100 Employee

• Purchasing Assistant

  • Oct 2014 - Nov 2016

  A central role including purchasing everything across the board for Kee Services and Kee Process - including all parts for manufacturing and office sundries. This vastly ranges from fixtures and fittings to office stationery to water tanks/pumps. Adaptability is vital, along with the ability to maintain excellent relationships with suppliers. Strong negotiation skills are also key, with the ability to source products elsewhere should prices not be competitive. Ensuring time frames are adhered to is of extreme importance. Processing all purchase invoices, ensuring costs are accurate and correct. Also assisting the production team with ad hoc tasks. Show less



Cosine

• United States
• Software Development
• 1 - 100 Employee

• Campaign Executive

  • Oct 2013 - Jul 2014

  Working across a number of client accounts, the campaign executive is an integral role within the account management team. Principally, the role is responsible for working with the Business Managers and field teams to deliver results that exceed client expectations. Main responsibilities include: Campaign Management Delivery of projects within timescale and budget working Project planning Liaising with the client and working to their needs Developing reporting and ensuring quality on time delivery of reporting to client Setting up and managing data capture systems Ensuring the field have all relevant information to enable them to carry out the task effectively Daily field team support includes: Systems support and set up Bonus, expense and pay processes Set up, own, and maintain effective data capture systems - looking to improve where possible Management and improvement of equipment and processes required by the field to complete their job Relationships and communication including: Build effective internal, client and supplier relationships to drive sales value and deliver impressive results Play an integral part of the account team representing Cosine to best effect Attend client meetings as required and present a professional and proactive approach to engage with the client Full proficiency is required in the selected company software (Salesforce, ConTact, Teletrack and MS Office - including advanced excel). Show less



Facilities Services Group

• United Arab Emirates
• Facilities Services
• 700 & Above Employee

• ISV Operations Co-ordinator

  • Nov 2010 - Oct 2013

  Scheduling in work for a team of 16 engineers, keeping travel time and standing time to a minimum.Raising and assigning jobs to the relevant engineer/sub contractor, ensuring all information is accurate and correct.Booking in any works with centre management/stores as required, along with any relevant paperwork (risk assessments, method statements etc).Receiving engineer’s updates, ensuring these are coherent and as detailed as required.Calculating engineer’s wages.Providing reports to management.Scanning/sending/uploading paperwork to/for clients.Addressing complaints/issues with engineers as and or when required.Sending paperwork to the engineers as and when required.Rescheduling jobs when necessary.Managing engineer's sickness and/or holidays.Notifying all parties of any changes to the job schedule.Logging engineers on and off both at the beginning and the end of the day.Taking notes in disciplinary/grievance hearings. Show less

• Starbucks ISV Administrator

  • Jun 2008 - Nov 2010

  Promptly answering incoming calls in a professional manner.Accurately logging customer requests on the company call tracking software.Assigning work priorities in line with the customer’s maintenance matrix.Consistently delivering a high professional level of customer service to clients.Communicating with all levels of management ensuring they are constantly updated and satisfied with the progress of any jobs.Dealing with customer complaints when necessary.Liaising with contractors and ensuring they adhere to the specified call out times.Looking after an allocated region of stores, by keeping track of the progress of open jobs and keeping the number as low as possible.Dealing with store closures and taking appropriate action to ensure the store is open for trading again as soon as possible. Show less

• Switchboard Operator

  • Feb 2008 - Jun 2008

  Processing 150-200 calls a day.Assisting management with ad hock administration tasks.