Sarah Mulle
Founder & CEO at Ms Bell & Company- Claim this Profile
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English Full professional proficiency
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Swahili Professional working proficiency
Topline Score
Bio
Madan Maddi
I had the pleasure of working with Sarah for five years, coordinating on several shipments. Sarah’s ability to handle issues with multiple shipments was exceptional. No matter how tense the situation is, she always resolves any issues and made sure we left with a smile. Sarah would be an asset to any company.
Kikuvi Shadrack
I appreciate how you advise customers and respond to our emails
Madan Maddi
I had the pleasure of working with Sarah for five years, coordinating on several shipments. Sarah’s ability to handle issues with multiple shipments was exceptional. No matter how tense the situation is, she always resolves any issues and made sure we left with a smile. Sarah would be an asset to any company.
Kikuvi Shadrack
I appreciate how you advise customers and respond to our emails
Madan Maddi
I had the pleasure of working with Sarah for five years, coordinating on several shipments. Sarah’s ability to handle issues with multiple shipments was exceptional. No matter how tense the situation is, she always resolves any issues and made sure we left with a smile. Sarah would be an asset to any company.
Kikuvi Shadrack
I appreciate how you advise customers and respond to our emails
Madan Maddi
I had the pleasure of working with Sarah for five years, coordinating on several shipments. Sarah’s ability to handle issues with multiple shipments was exceptional. No matter how tense the situation is, she always resolves any issues and made sure we left with a smile. Sarah would be an asset to any company.
Kikuvi Shadrack
I appreciate how you advise customers and respond to our emails
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Credentials
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Simba 2005 System Training
Kenya Revenue AuthorityFeb, 2015- Sep, 2024 -
Leader of Others
A.P MOLLER MAERSKFeb, 2011- Sep, 2024
Experience
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Ms Bell & Company
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Kenya
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Farming
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1 - 100 Employee
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Founder & CEO
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Feb 2018 - Present
Holistic Living | Body - Mind -Spirit Owning the organization`s vision by tactfully determining and effectively communicating the company`s strategic direction. Overseeing and delivering the company`s performance by taking an active role in driving core business activities, performance initiatives and maintaining a keen awareness of the industry and market to ensure the proper execution of tasks. Providing the proper resources in terms of capital and people while balancing the same for all the disparate groups and initiatives towards the achievement of the organizational goals. Building the organizations culture and value systems by ensuring that those values are applied consistently from top to bottom Taking decisions on behalf of the organization with respect to critical matters in the areas of Strategic commercial development, finance and legal matters. Ensure corporate compliance is workable with all local establishments.Role related Performance Indicators: Company reputation and brand Gross profit and EBIT Compliance and governance in Operations and Procurement of service providers/sub-contractors Service and operational delivery
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Freelance
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Egypt
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Human Resources
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1 - 100 Employee
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Project Management Consultant
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Jul 2019 - Nov 2019
* Defining and mapping processes within the different companies asis.* Measuring the processes to ascertain current output.* Analyzing the processes, reviewing bottlenecks that can be resolvedthrough quick-wins and otherwise.* Improving the processes, mapping the improved versions,implementing and reviewing.* Implementing controls to ensure consistent input, output anddesired results.* Coming up with and implementing Standard Operating Procedures(SOPs).* Creating and implementing Job Descriptions for each position.* Creating and implementing Performance Policies.My Main Achievements were streamlining operations among all the companies under the holding company, creating synergy in line with the relative strategies. This created visibility on how much income each company was generating and what improvements were needed operationally to reduce costs and increase revenue.Also assisting in increasing employee engagement by providing SMART SOP’s, Job Descriptions and targets to work towards, which contributed to an increase in the bottomline.
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Equipment Associate
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Jun 2015 - Jan 2018
Depot and equipment stock management in Kenya Maintaining a forecast of equipment supply and demand Ensuring optimum stock at the depots Reducing inland empty dwell time for surplus units in Kenya Budget setting and Cost Management Representing the organization in stakeholders’ meetings concerning empty equipment Managing Customer experience, both internal and external Vendor selection and management Process set up and management using six-sigma Setting and rolling out KPI's Team management
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Operations Supervisor
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Jun 2012 - Jun 2015
Budget setting and Cost Management.Managing 3rd party relationships.Stakeholders’ meetings attendance.Marine operationsCargo executionSupply chain management Vessel Husbandry Managing Customer experience, both internal and external Vendor selection and management Process set up and management using six-sigmaSetting and rolling out KPI's Team management, training and coaching Budget setting and Cost Management.Managing 3rd party relationships.Stakeholders’ meetings attendance.Marine operationsCargo executionSupply chain management Vessel Husbandry Managing Customer experience, both internal and external Vendor selection and management Process set up and management using six-sigmaSetting and rolling out KPI's Team management, training and coaching
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Export Supervisor & E-Business Coordinator and Customer Experience Ambassador
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May 2011 - Jul 2012
-Managing the Exports Team.-Coaching and training.-Objectives roll out.-Team appraisals.-Heading Team meetings.-Process improvement.-Customer visits.-Ecommerce training.
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Counter Supervisor-Customer Service
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Dec 2009 - Apr 2011
-Process improvement.-Team management.-Coaching and training.-Objective setting and roll out.-Team appraisals.
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Education
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Kenyatta University
Master of Business Administration (MBA), Project Management -
Daystar University
BCom, Accounts and Marketing