Experience

WAVIT Content Mavericks
• United Arab Emirates
• Advertising Services
• 1 - 100 Employee
• Director of Business Development

  • Feb 2023 - Present


Zomato

• Food and Beverage Services

• Enterprise and Partnership Growth Manager

  • Oct 2018 - Jan 2023

  Lead point of contact managing growth and strategy for 15 major groups in the F&B sector Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) for 400 individual outlets Ensure solutions in a timely and successful manner to align with the customer needs and objectives Build and maintain strong and long-lasting relationships with stakeholders and managers Negotiate advertising and strategic contracts to maximize visibility and profit growth Clearly communicate and report the progress of monthly/quarterly initiatives to internal and external stakeholders Create marketing initiatives to boost branding through various campaigns Advise restaurants on areas of improvement to meet sales quotas Market research collaboration with sales team to identify opportunities within territory Assist with challenging client requests or issue escalations as needed Manage and grow a number of mid and high level accounts Handle special projects related business development and growth Report and meet clients on a monthly basis to negotiate various aspects of the business such as menu engineering and order volumes Offer plans for online and offline performance Work through various marketing activities to achieve client goals Show less



Al-Futtaim

• United Arab Emirates
• Retail
• 700 & Above Employee

• Multi Unit Manager

  • Aug 2015 - Nov 2018

  Management Responsibilities for french Brands (Sandro and Maje ) - Maximize sales and exceed store budgets through assistance and supervision of effective stock and seasonal management. - Provide excellent levels of customer service. - Use sales and space reports to assist in correct allocation of space within store. - Train and motivate the team to provide high customer service standards. - Communicate with the Feedback on Gives feedback on lines, sellers, and customer requests. - Recommend in-store promotions. - Carry out staff communication, daily briefs, product knowledge and on the job coaching Visual Merchandising Responsibilities: - Maintain excellent standards of in-store visual impact. - Follow brand guidelines - Deliver brand values and ensure corporate ’handwriting’ is evident in presentation in conjunction with visual merchandising team, to help ensure window displays drive sales floor presentation. Inventory Control Responsibilities: - Ensure store achieves defined stock loss targets. - Constantly seek to improve staff awareness of stock loss issues. - Decide store layout and stock positioning. Manages stock availability. - Advise Brand Manager on out of stock shortages, slow sellers or price sensitivities. - Constantly seek to improve staff awareness of stockless issues. Administrative Responsibilities: - Ensure store enacts and is fully compliant with all required administrative procedures according to company guidelines and within deadlines. - Assists in effective communication of issues and ideas between store and operational management Show less



Azadea Group

• United Arab Emirates
• Retail
• 700 & Above Employee

• Performance Manager

  • Jul 2012 - Aug 2015

  • Solve critical store operational problems including customers’ complaints, in order to ensure operational effectiveness and to increase customers’ satisfaction. • Ensure the stock is effectively measured and controlled to maximize sales and meet stock performance objectives. • Monitor the shops hourly revenue and prepare staff schedule accordingly in order to ensure that the Shop/Department manpower is effectively matched to operational requirements in a cost effective manner. • Prepare management information reports on store performance in order to allow informed decision-making. Additional analysis study the shop and analysing customer preferences in order to boost company performance. • Ensure the effective communication of sales plans and targets to the Shop/Department team, managing performance, developing and motivating employees, in order to ensure the highest level of performance and the achievement, or exceeding, of sales targets. • Assist in recruiting and selecting shop staff by verifying job-fit and team-fit of candidates. • Conduct mandatory and personal training sessions; mandatory include for employees such as Mystery Shopper Result, exceptional Customer Service, Cross Selling … personal include body language, analysing customer characteristics and preferences…. Show less



ALHEKMA INTERNATIONAL SCHOOL

• 1 - 100 Employee

• Social Worker

  • Aug 2011 - May 2012

  - Determined the nature of client's situation by interviewing client; assessing medical, psychological, emotional, and social information; making on-site visits. Establishes course of action by exploring options; setting goals with client. - Obtained assistance for client by referring them to community resources; arranging for appointments; establishing rapport with other agencies. - Fostered client's actions by interpreting attitudes and patterns of behavior; explaining and pointing out new options. - Maintained client confidence and protected operations by keeping information confidential. - Contributed to team effort by accomplishing desired results. Show less



Social Welfare Institutions

• India
• Civic and Social Organizations

• Social Worker

  • Mar 2007 - Aug 2011

  Planning welfare services on a district basis to meet local community needs, - Establishing a proactive social outreaching network in the district to assist the needy and the disadvantaged - Coordinating with non-government organizations in the district in respect of delivery of services in meeting the welfare needs of the local community Planning welfare services on a district basis to meet local community needs, - Establishing a proactive social outreaching network in the district to assist the needy and the disadvantaged - Coordinating with non-government organizations in the district in respect of delivery of services in meeting the welfare needs of the local community