Experience

Canine Adventure

• United States
• Recreational Facilities
• 1 - 100 Employee

• Chief Operating Officer

  • Jun 2020 - Present

• Territory Manager

  • Jul 2019 - Jun 2020


SEPHORA
• France
• Retail
• 700 & Above Employee
• Assistant Manager

  • Jun 2018 - Jul 2019


Old Navy

• United States
• Retail
• 700 & Above Employee

• Department Manager

  • Feb 2016 - Jan 2018

  Supervise and direct a staff of 70 or more.Partner with Management team to drive profitable sales, increase store sales volume, and follow all brand initiatives including Brand Credit Cards results, Customer experience survey results, and community partnerships. Coach and develop all staff on all company standards, policies, and procedures. Focus on sales based customer service, for both internal and external customers, while increasing sales and productivity in the workplace. Complete all Manager responsibilities according to Standard Operating Procedures (e.g., opening and closing of the store, deposits, associate reviews, documentation, and hiring needs.)Follow Management routines guide to ensure all areas of manager specific business are completed in a timely manner. Train and develop all associates on all company standards, policies, procedures, and merchandising. Ensure internal brand promotability in all areas of the store. Plan and complete all department activities such as merchandise, marketing, windows, markdowns, and inventory. Utilize specific reports to ensure product is driving sales, as well as utilizing reports to make business based merchandising decisions. Show less

• Product and Marketing Manager

  • Jul 2014 - Feb 2016

• Operations Manager

  • Nov 2012 - Jul 2014



Victorias Secret Stores

• Retail
• 300 - 400 Employee

• Product Manager

  • Sep 2011 - Nov 2012

  Supervise and direct a staff of 25 or more. Coach and develop all staff on all company standards, policies, and procedures. Focus on sales based customer service, for both internal and external customers, while increasing sales and productivity in the workplace. Partner with Store Manager, Category Manager, and Category Supervisor to ensure that all areas of store are running in a smooth and efficient manner, and communicate specific needs to enhance the entire store experience. Complete all Manager responsibilities according to Standard Operating Procedures, in a timely manner (e.g., opening and closing of the store, deposits, associate reviews, documentation, and hiring needs.) Train and develop all backroom and brand guide associates on all company standards, policies, procedures, and merchandising. Manage all backroom activities; such as ensuring all merchandise is accounted for on the sales floor, processing all shipment within 24 hours of arrival, keeping all merchandise, fixtures and marketing organized per brand standard. Plan and complete all floor set activity. Including merchandise, marketing, windows, markdowns, and inventory. Utilize specific reports to ensure product is driving sales, as well as utilizing reports to place requisitions for needed products. Handle all supply ordering for entire store. Show less



Hot Topic

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Apr 2007 - Sep 2011

  Supervise and direct a staff of 20 or more. Train and develop current staff on all company standards, policies, procedures, and responsibilities. Develop team for any future career opportunities. Partner with District Manager, and communicate with Headquarters to ensure proper product styles, amounts, and availability based on customer needs. Maintain focus on sales based customer service, for both internal and external customers; as well as increasing sales and productivity in the workplace. Setting goals to assist with associate performance. Maintaining a clean, organized, and shoppable sales floor, as well as a clean and organized stockroom. Complete all Manager responsibilities according to Standard Operating Procedures, in a timely manner (e.g., opening and closing of the store, schedules, floor sets, visual updates, deposits, inventory, markdowns, associate reviews, documentation, and hiring needs. Show less