Experience

L&Q

• United Kingdom
• Real Estate
• 100 - 200 Employee

• Extra Care and Community Manager

  • Aug 2021 - Present

  Managing 3 Extra Care buildings along with the Community Centre at Limelight Managing 3 Extra Care buildings along with the Community Centre at Limelight



Trustcare at Traffor

• Trafford

• Business Partnerships Manager

  • Sep 2019 - Apr 2022



L&Q

• United Kingdom
• Real Estate
• 100 - 200 Employee

• Registered Care Manager

  • Aug 2015 - Sep 2019

  After becoming registered, my initial purpose was to recruit a care team of carers and senior carers. To engage with the general public and scheme managers to ensure that TrustCare is seen and that we are known in the health care forum. To build up a team of dedicated carers that would provide a bespoke package of care which is completely person centred, when, how and who the service user would like. Training the carers and changing old patterns of work behaviours so that their confidence grew with support and training and, importantly, working together as a team both in the office setting and the community. To care for every single client 'as they would their own relative' and to keep communications between service user and NOK/advocate very much up to date. To get to know each service user on an individual basis, understand their needs and implement them with the end goal being independent living as far as possible and peace of mind for all. Show less

• Extra Care Scheme Manager

  • Dec 2014 - Aug 2015

  Intensive housing management including the allocation of rental and shared ownership properties. Working closely with in house care team to ensure any issues were dealt with swiftly, buildin relationships with residents with a can do attitude, which eventually led to a trusting bond between staff, residents and multi agency partners alike.

• Neighbourhood Partner

  • Jun 2014 - Dec 2014

  Ensuring cohesion throughout the business in order to get the best possible outcome for any issues that were raised. To encourage relationship building with residents, partners and other multi agency work forces. To maintain links and communications with all involved from start to end of a project.