Experience

Stuart Peters
• Apparel & Fashion
• 1 - 100 Employee
• Senior Merchandiser

  • Apr 2019 - Present


Alison Hayes

• Retail Apparel and Fashion
• 1 - 100 Employee

• Wholesale Merchandiser

  • Oct 2015 - Apr 2019

  ● Managing and coordinating the activities of production teams consisting of garment techs, fabric technologists, pattern makers, print designers, sample machinist and quality controllers. ● Leading weekly in-house production meeting with team members ensuring risks, issues and dependencies are clearly communicated on live styles, critical dates and testing. ● Planning and updating the critical path to ensure all critical dates are achieved and ensuring all dates are consolidated and linked to BOM. ● Resolving all production issues and making final decisions in regards to QC affairs. ● Liaising with fabric mills, agents and trim suppliers to ensure fabric orders are accurate and in line with delivery dates. ● Coordinating logistics and transportation of raw materials from mills in the Far East & Turkey to factories based in Europe to meet production slots. ● Responsible for re-negotiation of products such as inferior cloth and late production completion. ● Leading all product and pricing negotiations with head buyers for George Asda, TopShop and Primark accounts ● Liaising with factory quality controllers based in Europe or Vietnam daily to ensure production is delivered to the highest standard. ● Organising lab dip/strike off submissions, bulk approvals, and test approvals ● Raising purchase orders for all cloth and trim orders and making sure suppliers adhere to tight lead times. Show less



Channel East Ltd

• Distribution and Logistics Manager

  • Mar 2012 - Oct 2015

  Responsible for the day-to-day management of the company accounts. This included delivering a highly proactive, reactive and responsive account management service and building close and trusted relationships with customers. ● Management of key accounts for High Street clients incl. River Island and Arcadia Group ● Liaising with offshore textile mills based in the Far East. ● Coordinating offshore/onshore vehicles and planning shipments to deliver goods to factories internationally and UK. ● Responsible for raising purchase orders, sales orders, and invoicing using the in-house data system (Multisoft) and ensuring all orders follow the critical path. ● Arranging the receipt and delivery of shipping samples and any other cloth samples. ● Consulting our clients on future textile trends and pattern ideas. ● Attending meetings with customers to showcase our products. ● Processing logistical documents including air waybills and bill of lading for clearance through UK and international customs. ● Commissioning fabric testing in accordance with customer’s requirements and ensuring the product passes all test in time for shipment Show less

• Account Manager

  • May 2011 - Mar 2012

  Working closely with customers design teams to source and develop fabrics● Arranging regular laboratory dips and strike offs;● Liaised with customer / accounts on all aspects of buying cycle and acted as FPOCdealing with all queries and liaising with internal/external teams, suppliers and factories.● Management of critical path from sampling through to bulk production (to FOB or landeddate) and ensure production/delivery is on time.● Worked with design team to create a range for each season/ each customer, with miniranges in-between seasons ensuring levels of business and development of eachaccount to grow business.● Monitored weekly sales figures and worked on costings to improve margins, reduce costsand to agree price standard.● Liaised with fabric suppliers, offshore teams and factories to develop & source newfabrics/trims, competitive prices and improved lead-times.● Ensure all approvals on fabrics and linings are signed off on a timely basis● Ensure all paperwork and submissions are correctly organised. Show less



CitySprint

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 400 - 500 Employee

• Account Manager

  • Mar 2009 - May 2011

  Responsible for the account management and business development of selected CitySprint Clients covering 12 courier desks and proactively ensuring they receive the very best relationship management through best practise across all functions. ● Fully responsible and accountable for the overall contract management the client portfolio. ● Responsibilities included maintaining and running all same day, time sensitive overnight and international shipments. Resolving customer complaints and assisting with queries. ● Gained an understanding of clients sector and business needs and how CitySprint can support this. ● Managed a programme of regular contact by phone, e-mail and in person with regular site visits. ● Liaised with Onsite teams to understand and resolve any issues they were experiencing. ● Responded to all service issues promptly, liaising with the relevant departments and ensuring that the client is fully informed of the outcome. ● Provided monthly update reports to my manager running reports using Microsoft Excel and Word. Inputting data using in house systems, e.g. CityTrack and DHL Easyship, ● Maintenance of business development prospect pipeline identifying revenue & margin forecasts. ● Proactively kept clients informed of new service / technological initiatives. ● Reviewed company processes and aspects of our service that could be improved and provided recommendations to senior management. Show less