Sarah Mercer

Process & Training Manager at Myriad Neuroscience
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Contact Information
us****@****om
(386) 825-5501
Location
Mason, Ohio, United States, US

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Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Process & Training Manager
      • Jul 2020 - Present

    • United States
    • Biotechnology Research
    • 1 - 100 Employee
    • Customer Service
      • Nov 2014 - Jul 2020

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Nov 2013 - Jun 2014

      • Provide unparalleled customer experience • Create personal relationships with every customer • Display trend and brand knowledge for customers • Provide unparalleled customer experience • Create personal relationships with every customer • Display trend and brand knowledge for customers

    • United States
    • Retail
    • 500 - 600 Employee
    • Stylist/Merchandiser
      • Apr 2012 - Jun 2013

      • Build and maintain customer relationships • Empower moms by outfitting their body types • Design floor moves at the beginning of every month • Create store displays and outfit mannequins • Conduct selling-floor interviews • Responsible for mentoring new stylists • Complete employees’ payroll on a biweekly basis • Market the principles of Hot Mama through word of mouth advertisement • Build and maintain customer relationships • Empower moms by outfitting their body types • Design floor moves at the beginning of every month • Create store displays and outfit mannequins • Conduct selling-floor interviews • Responsible for mentoring new stylists • Complete employees’ payroll on a biweekly basis • Market the principles of Hot Mama through word of mouth advertisement

    • United States
    • Retail
    • 700 & Above Employee
    • Barista
      • Apr 2012 - Jul 2012

      • Prepare customers’ beverages in accordance with the Starbucks standards • Develop customer relationships that foster Starbucks loyalty • Advertise and sell seasonal promotions • Prepare customers’ beverages in accordance with the Starbucks standards • Develop customer relationships that foster Starbucks loyalty • Advertise and sell seasonal promotions

  • Clemson University Restoration Institute
    • Charleston, South Carolina Area
    • Marketing Associate
      • Sep 2011 - Dec 2011

      • Collaborate with private/public advisory board to design and create survey for target audience • Create a survey designed to capture the economic impact of the testing facility • Engage in direct contact with industry manufacturer and suppliers to capture survey results • Collaborate with private/public advisory board to design and create survey for target audience • Create a survey designed to capture the economic impact of the testing facility • Engage in direct contact with industry manufacturer and suppliers to capture survey results

    • Marketing Research Team
      • Sep 2010 - May 2011

      Designed and created surveys for target audiences Analyzed and presented results to upper-level Michelin management Survey concerned needs of a pre-determined target market Designed and created surveys for target audiences Analyzed and presented results to upper-level Michelin management Survey concerned needs of a pre-determined target market

    • Sales Associate
      • Jun 2010 - May 2011

      Trained employees Charged with promoting Planet Smoothie Merchandise and Brand Utilized Social Media to garner excitement and increase customer base Trained employees Charged with promoting Planet Smoothie Merchandise and Brand Utilized Social Media to garner excitement and increase customer base

    • Advertising Team
      • Sep 2010 - Dec 2010

      Designed and created an advertising plan for target audience Analyzed existing conditions of the marketplace to produce a relevant strategy Presented advertising plan to the directors of the American Red Cross Association Designed and created an advertising plan for target audience Analyzed existing conditions of the marketplace to produce a relevant strategy Presented advertising plan to the directors of the American Red Cross Association

    • Promotional Ads
      • Sep 2010 - Dec 2010

      Designed and created promotional ads for donor campaign Produced ads intended to inform, persuade, and remind target audience about the nonprofit Designed and created promotional ads for donor campaign Produced ads intended to inform, persuade, and remind target audience about the nonprofit

    • Restaurants
    • 1 - 100 Employee
    • Waitress
      • Aug 2008 - Oct 2009

      Charged with efficiently working in a fast-paced environment Collaborated with fellow employees to best serve customer's varied needs Fostered a positive environment for fellow employees and customers Ensured the quality of customer's food Charged with efficiently working in a fast-paced environment Collaborated with fellow employees to best serve customer's varied needs Fostered a positive environment for fellow employees and customers Ensured the quality of customer's food

Education

  • Wilbur O. and Ann Powers College of Business at Clemson University
    BS, Marketing
    2007 - 2011
  • University of Cincinnati-Clermont College
    Certificate, Medical Billing and Coding
    2013 - 2014

Community

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