Experience

Signmaster Systems Limited

• United Kingdom
• Printing Services
• 1 - 100 Employee

• Sales Executive

  • Aug 2020 - Present



ShopSmart, a division of Acosta

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Territory Wholesale Manager/Territory Development Executive (Hybrid) - Kraft Heinz Account

  • Dec 2016 - Present

  Working alongside one of the world’s best loved brands (Kraft Heinz) to drive and increase distribution of their core range. Managed a Territory of some 33 Independent and 31 symbol Wholesale Depots across the North. Managing a team of 6 Field Sales Executives, nationally covering in excess of 1000 major symbol convenience stores per month. Building relationships with Head Buyers of Wholesale Depot’s and working closely with them to drive sales of Kraft Heinz range. Directly responsible for gaining new product ranges in Wholesale Depots and producing presentations to the Head Buyers based on achievable targets for my FSE’S whilst negotiating selling price. Influenced merchandising of Kraft Heinz products to secure the best position in a highly competitive impulse category. Solely responsible for ordering Kraft Heinz products(including catering and FRIA range) for 31 Wholesale Depots across the UK. Resulting in a total of £1m incremental orders for the client in the 1st quarter of 2018. Responsible for organising 2 Trade Events per month including stand lay-out and product feature. Key Achievements I have exceeded all Kpi’s set on a period basis which has resulted in full bonus. 90% distribution of top 11 SKU’s across all 62 Wholesale Depots. Successful Autumn/Winter launch of Heinz new Soup of The Day range with Batley’s and Parfett’s both stocking this new listing across all their Wholesale Depots. Personal mention at the Kraft Heinz Conference at The Shard, London for my contribution of over £2.4 million worth of orders at in 1 financial year (2017) Awarded Sales person of the year for actions above and beyond my role.



Sky

• United Kingdom
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Business Development Executive

  • May 2018 - Jul 2020



Dog and Bull

• United Kingdom
• 1 - 100 Employee

• Assistant Manager

  • Mar 2016 - Dec 2016

  • Manage a team of ten hospitality staff, including staff recruitment, rotas and all aspects of training to ensure high standards of customer service and satisfaction. • Promote customer satisfaction through personal interaction, taking an interest in customers and remembering preferences to ensure friendly welcome on return visits. • Sensitive and swift handling of customer complaints to ensure the overall experience remains positive and the customer is happy with actions taken and will return to The Dog and Bull for future visits. • Monitoring all staff to ensure they request and check customers identification to make sure that they meet the legal minimum age requirement for consuming alcoholic beverages • Close management of bespoke events from initial meeting through to the day to ensure client expectations for their special day are met, if not exceeded. • Control of stock management and ordering including sourcing new lines, negotiation with suppliers and budget control. • Monitor working practices to ensure compliance of all Health and Safety plus Food Hygiene standards and regulations. • Key holder and responsible for paying staff and cashing up at the end of each day which involves handling large amounts of cash.



Hibberts LLP Solicitors

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Legal Secretary

  • Nov 2009 - Mar 2016

  • First line contact between client and solicitor, with responsibility for delivering professional and confidential experience. • Professional handling of client communication, ensuring empathy and absolute attention to detail across all verbal and written communication. • Confidential and Sensitive handling of legal case documentation into client files • Worked as Solicitors PA in client meetings to present reports to clients, witness signatures on confidential documents and sensitively manage any questions or concerns. • Managed Solicitors diary scheduling all appointments



ETZIO LTD

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Head Waitress

  • Jun 2005 - Mar 2016

  • Responsible for looking after guests and attending to customer needs during their visit. Welcoming them to the restaurant, escorting them to table and informing them of any special offers or changes to menu. • Responsible for food and beverage preparation in line with customer orders, requiring compliance with health and hygiene regulations. • Promoted customer satisfaction through personal interaction, taking an interest in customers and remembering preferences to ensure friendly welcome on return visits. • Worked effectively as part of a team in fast paced environment ensuring all aspects of customer service delivered efficiently • Responsible for paying staff and cashing up at end of each day which involved handling large amounts of cash.