Experience

Airgroup

• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Account Representative

  • Jan 2016 - Present

  Build new client relationships and partnerships. In addition, maintain relationships with exsisting clients to ensure we successfully handle all shipping needs Build new client relationships and partnerships. In addition, maintain relationships with exsisting clients to ensure we successfully handle all shipping needs



American Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Analyst - Customer Experience and Onboard Marketing

  • Jun 2013 - Dec 2015

  Onboard Productso Managed redesigning onboard products to maintain new branding requirements, refresh products for customer satisfaction, and remain competitive in the airline industryo Lead bi-monthly meetings as a Project Manager with cabin appearance, inventory management, purchase, marketing, and flight service departmentso Created annual budget for onboard products including blankets, pillows, amenities, and safety cardso Provided Food and Beverage analysis from a customer experience perspective during international menu presentationso Managed provisioning levels for all onboard soft goods and amenities based on competitive analysis, budget, and aircrafts/markets flownUniform Project (04/2014-10/2014)o Managed corporate communications to draft and publish uniform updates to all employees, as well as react to questions, concerns, and feedback via our internal websiteo Coordinated with the events team meetings between our designers, manufacturers, and employees for fittings, feedback sessions, and uniform showings Show less

• Inside Sales Representative

  • Jul 2011 - Jun 2013

  Targeted local accounts to secure and follow up on new and existing business.Assisted outside account managers by following up on sales leads.Created priority lists and pre-alert emails to ensure shipments are tendered correctly.Lead the daily morning debrief meetings.Communicated effectively internally with management and externally with customers.Designed promotional flyers regarding monthly promos and flights to capture more business.



Clear Channel Radio

• United States
• Broadcast Media Production and Distribution

• Intern

  • Jun 2009 - Sep 2009

  Promoted radio stations through events such as Edge Fest, horseracing, the Jonas Brothers concert, and The Fray concert. Promoted several venues such as water parks, phone stores, and retail stores. Introduced to sales through the radio stations. Performed administrative duties such as maintaining inventory and filing. Promoted radio stations through events such as Edge Fest, horseracing, the Jonas Brothers concert, and The Fray concert. Promoted several venues such as water parks, phone stores, and retail stores. Introduced to sales through the radio stations. Performed administrative duties such as maintaining inventory and filing.