Sarah McCarty
Senior Director of Client Services at Intelsio Inc (Formerly Mobile Focused Media)- Claim this Profile
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Bio
Yas L.
Sarah was always my favorite CSM and is now one of my favorite colleagues! She is always available to help either my team or me with challenging customers when needed. She consistently strives for excellence and is a valuable team player. Her most vital qualities are her patience, analytical skills, and impeccable customer skills. She can work on multiple tasks and still be focused, and deliver quality work. I can easily say she is one of the best in her field, and it’s a pleasure to work with her.
Lindsey Turner (Schwarze)
Sarah is the true embodiment of a leader. She leads by example with an unparalleled work ethic, with loyalty, compassion and encouragement as a manager, and through team spirit and passion as a peer. People love to work with, and for Sarah, myself included. Without doubt, Sarah is an asset to any company looking to succeed in culture and business, and can be trusted to meaningfully contribute, exceeding expectations along the way. It's an absolute honor to be mentored by Sarah, and to have worked alongside her for over 4 years.
Yas L.
Sarah was always my favorite CSM and is now one of my favorite colleagues! She is always available to help either my team or me with challenging customers when needed. She consistently strives for excellence and is a valuable team player. Her most vital qualities are her patience, analytical skills, and impeccable customer skills. She can work on multiple tasks and still be focused, and deliver quality work. I can easily say she is one of the best in her field, and it’s a pleasure to work with her.
Lindsey Turner (Schwarze)
Sarah is the true embodiment of a leader. She leads by example with an unparalleled work ethic, with loyalty, compassion and encouragement as a manager, and through team spirit and passion as a peer. People love to work with, and for Sarah, myself included. Without doubt, Sarah is an asset to any company looking to succeed in culture and business, and can be trusted to meaningfully contribute, exceeding expectations along the way. It's an absolute honor to be mentored by Sarah, and to have worked alongside her for over 4 years.
Yas L.
Sarah was always my favorite CSM and is now one of my favorite colleagues! She is always available to help either my team or me with challenging customers when needed. She consistently strives for excellence and is a valuable team player. Her most vital qualities are her patience, analytical skills, and impeccable customer skills. She can work on multiple tasks and still be focused, and deliver quality work. I can easily say she is one of the best in her field, and it’s a pleasure to work with her.
Lindsey Turner (Schwarze)
Sarah is the true embodiment of a leader. She leads by example with an unparalleled work ethic, with loyalty, compassion and encouragement as a manager, and through team spirit and passion as a peer. People love to work with, and for Sarah, myself included. Without doubt, Sarah is an asset to any company looking to succeed in culture and business, and can be trusted to meaningfully contribute, exceeding expectations along the way. It's an absolute honor to be mentored by Sarah, and to have worked alongside her for over 4 years.
Yas L.
Sarah was always my favorite CSM and is now one of my favorite colleagues! She is always available to help either my team or me with challenging customers when needed. She consistently strives for excellence and is a valuable team player. Her most vital qualities are her patience, analytical skills, and impeccable customer skills. She can work on multiple tasks and still be focused, and deliver quality work. I can easily say she is one of the best in her field, and it’s a pleasure to work with her.
Lindsey Turner (Schwarze)
Sarah is the true embodiment of a leader. She leads by example with an unparalleled work ethic, with loyalty, compassion and encouragement as a manager, and through team spirit and passion as a peer. People love to work with, and for Sarah, myself included. Without doubt, Sarah is an asset to any company looking to succeed in culture and business, and can be trusted to meaningfully contribute, exceeding expectations along the way. It's an absolute honor to be mentored by Sarah, and to have worked alongside her for over 4 years.
Experience
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Intelsio Inc (Formerly Mobile Focused Media)
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United States
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Advertising Services
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1 - 100 Employee
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Senior Director of Client Services
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Feb 2022 - Present
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FastSpring
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United States
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Software Development
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1 - 100 Employee
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Manager, Customer Success
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Apr 2021 - Feb 2022
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Sr. Customer Success Manager
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Jun 2018 - Apr 2021
FastSpring is the trusted ecommerce partner for companies that sell software around the world. Companies using FastSpring’s full-service ecommerce solution sell more, stay lean, and compete big. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with offices in Nebraska and Amsterdam. For more information, please visit https://www.fastspring.com.
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Mautic | Now Part of Acquia
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Senior Director of Customer Success
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Feb 2017 - May 2018
Mautic offers the world’s only open marketing cloud. This enables brands to integrate and personalize all their digital properties and channels into a seamless customer experience. With its modern approach to marketing automation, Mautic’s suite of tools enables marketers to deliver higher performing campaigns and content, and achieve superior results. Mautic offers the world’s only open marketing cloud. This enables brands to integrate and personalize all their digital properties and channels into a seamless customer experience. With its modern approach to marketing automation, Mautic’s suite of tools enables marketers to deliver higher performing campaigns and content, and achieve superior results.
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Invoca
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United States
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Software Development
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300 - 400 Employee
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Director of Customer Success, Enterprise Engagements
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Jan 2016 - Feb 2017
Consumers are living more of their lives on mobile devices and mobile marketing is exploding. These changes are driving tens of billions of additional phone calls to businesses every year. But when a phone call happens, most marketers are left out of the conversation.Invoca brings phone calls into the digital age, making calls as measurable and automated as clicks. With Invoca’s call intelligence platform, marketers can:- Optimize which channels and tactics are driving calls and drive more quality calls.- Personalize the callers experience in real-time to increase conversions.- Enhance the entire marketing stack with rich call intelligence to improve close rates, cross sell and up-sell opportunities.- Expand marketing efforts to include look-a-like audiences in social media and DMP's driven from new customers converted / influenced through an inbound call.Leading marketers, from fast growing startups to Fortune 500 enterprises, have made call intelligence a key part of their marketing strategy and driven over $5 billion in revenue through the Invoca platform. The company is backed by Accel Partners, Upfront Ventures, Rincon Venture Partners, and Salesforce.
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Enterprise Customer Success Manager
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Feb 2015 - Dec 2015
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Senior Customer Success Manager
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Jun 2012 - Feb 2015
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Enservio
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United States
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Insurance
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100 - 200 Employee
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Account Associate
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Sep 2011 - Jun 2012
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ReStore Operations Team Lead
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Jan 2011 - Sep 2011
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Graduate Marketing, Inc.
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Washington D.C. Metro Area
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Advertising Coordinator Summer Intern
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Jun 2010 - Aug 2010
Gave semi-formal presentations to local businesses promoting a dry-erase message board campaign for college students. In doing this, I managed account finances and advertisement placements for each campaign. Gave semi-formal presentations to local businesses promoting a dry-erase message board campaign for college students. In doing this, I managed account finances and advertisement placements for each campaign.
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Sports Illustrated on Campus
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Washington D.C. Metro Area
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Consultant Intern
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Sep 2008 - May 2009
Selected as 1 of 7 students at Georgetown to enhance awareness of Sports Illustrated to students on campus. As a team, we developed marketing campaigns that used social networking sites, athletic events, free samples and word-of-mouth to promote the brand. Selected as 1 of 7 students at Georgetown to enhance awareness of Sports Illustrated to students on campus. As a team, we developed marketing campaigns that used social networking sites, athletic events, free samples and word-of-mouth to promote the brand.
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Education
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2006 - 2010
Georgetown University - The McDonough School of Business
Bachelors, Marketing, Human Resource Management
Community
