Sarah Maley

Senior Director of Customer Support at Extra Card
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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Senior Director of Customer Support
      • Oct 2021 - Present

      Today, over 100 million Americans don't want or can't get a credit card... and we understand why! Credit cards come with cons. Like overspending, high-interest rates, inaccessibility, and mountains of debt.But a great credit score can change lives, especially with important long-term goals like securing a housing mortgage or getting the best possible repayment plan on your big purchases. Despite this, there are very few credit-building alternatives. Enter Extra.Our mission is to create a safer, more accessible credit experience with the ease and predictability of a debit card. With Extra, you can relax as you work towards your long-term goals and avoid the pitfalls and traps of a credit card—no credit checks, no interest rates, and no hidden fees.

    • Head Of Customer Support
      • Mar 2021 - Oct 2021

    • Member Concierge
      • Sep 2020 - Mar 2021

    • United States
    • Hospitality
    • Guest Services
      • Sep 2019 - Aug 2020

    • Director Of Operations
      • Sep 2015 - Aug 2018

      Director of Operations/Digital Marketing • Manage all aspects of business from purchasing inventory to customer service, marketing, and shipping. • Oversee day-to-day activities of the company. • Manage website development and maintenance. • Activate social media marketing. Director of Operations/Digital Marketing • Manage all aspects of business from purchasing inventory to customer service, marketing, and shipping. • Oversee day-to-day activities of the company. • Manage website development and maintenance. • Activate social media marketing.

    • Assistant Property Manager
      • Jun 2012 - Jul 2015

      Assistant Property Manager • Received and processed inquiries. • Managed tenant account and renewals. • Assisted in showing available apartments and closing sales. Assistant Property Manager • Received and processed inquiries. • Managed tenant account and renewals. • Assisted in showing available apartments and closing sales.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • General Manager
      • Jun 2006 - Jul 2015

      General Manager • Managed staffing, scheduling, payroll and inventory. • Responsible for a full staff of 15 including front of house and kitchen. • Managed and promoted special events both in house and off premises. • Processed orders, answered calls and followed up on inquiries for potential sales. • Negotiated inventory requirements with suppliers. • Tasked with organizing all marketing and advertising for the company. General Manager • Managed staffing, scheduling, payroll and inventory. • Responsible for a full staff of 15 including front of house and kitchen. • Managed and promoted special events both in house and off premises. • Processed orders, answered calls and followed up on inquiries for potential sales. • Negotiated inventory requirements with suppliers. • Tasked with organizing all marketing and advertising for the company.

Education

  • Iona College
    Bachelor of Business Administration (BBA), Marketing
    2008 - 2012
  • Our Lady Of Lourdes High School
    2004 - 2008

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