Sarah M. Ong

Senior Project Executive at SCORE Sports Management (Mantra Experiential)
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Contact Information
us****@****om
(386) 825-5501
Location
Shah Alam, Selangor, Malaysia, MY

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Experience

    • Malaysia
    • Events Services
    • 1 - 100 Employee
    • Senior Project Executive
      • Apr 2023 - Present

    • Customer Relations Manager
      • Feb 2022 - Sep 2022

      In-charge of table reservations Ensuring customers satisfaction with their delivery orders & dine-in experience Ensuring all delivery orders arrived safely & timely Updating customers on latest offers & product arrival Responsible in maintaining key customer relationship pre & post dine-in experience and delivery orders Ensuring all delivery orders is well packed before delivery Creating posters for social media marketing Responsible in handling customer complaints & queries Responsible in getting feedbacks from customers Responsible in improving customer experience via ordering system & communications with customers First contact person for customers Ensuring all cutleries, table cloth, drinking chalices are clean & arranged Ensuring that restaurant is clean Responsible for stock count and ordering Show less

    • Digital Executive
      • Jun 2017 - Aug 2017

      Digital researcher for various accounts Prepare monthly and daily performance reports for clients Administration work Competitor analyst reports Digital researcher for various accounts Prepare monthly and daily performance reports for clients Administration work Competitor analyst reports

    • United Kingdom
    • Spectator Sports
    • 1 - 100 Employee
    • Transportation and Accomodation Manager
      • Feb 2016 - Mar 2016

      The World Match Racing Tour (WMRT) is an international sailing series. Participated by world class sailors and olympic sailors; the event is designed in stages also known as World Championship events and World Tour events around the globe racing in high-performance catamarans to compete for the World Champion title. For more details : http://wmrt.com/the-world-match-racing-tour/ Job Description Coordinating accommodation for sailors, staffs and guests. Coordinating transportation for sailors, staffs and guests to and from airport to event village Supervising and scheduling drivers Supervising the logistics of merchandise to event village Ad-hoc duties: - setting up and tearing down event village - overseeing the distribution of merchandise - store manager Show less

    • Malaysia
    • Events Services
    • 1 - 100 Employee
    • Senior Event Executive
      • Nov 2013 - Feb 2016

      Event organizing team for the prestigious sailing event in Malaysia and World Match Racing Tour, Monsoon Cup. Also the organizing team for Liga Layar Malaysia and Belia Belayar the brainchild of Monsoon Cup. This events are development programmes for match racing in Malaysia.Monsoon Cup- organize logistics and acommodation - hospitality team - team supervisor- setup and tear-down of event site Liga Layar Malaysia- organize logistics and accommodation- hospitality team for media - setup and tear-down of event site Belia belayar- assistant project manager - organize logistics and accommodation- writing request and release letters to governing bodies - supervisor at event site Show less

    • Senior Event Executive
      • Nov 2013 - Feb 2016

Education

  • Sekolah Menengah Stella Maris
    High School Diploma, SPM
    2003 - 2007

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