Editor

• Aug 2022 - Present

Advisor

• Aug 2021 - Present

I provide editing services and guidance to undergraduate and graduate students in China who are looking to study abroad. This primarily involves proofreading, editing, and providing thoughtful feedback on their admissions essays and resumes. I provide editing services and guidance to undergraduate and graduate students in China who are looking to study abroad. This primarily involves proofreading, editing, and providing thoughtful feedback on their admissions essays and resumes.

Proofreader and Editor

• Sep 2020 - Present

I work with independent writers, helping them produce their best possible work by proofreading and offering creative suggestions. I provide proofreading, copyediting, and technical editing services, depending on the writer's needs. I work with independent writers, helping them produce their best possible work by proofreading and offering creative suggestions. I provide proofreading, copyediting, and technical editing services, depending on the writer's needs.

Account Coordinator

• Jul 2018 - Aug 2021

I managed the day-to-day maintenance and activities of one account. I worked with both the customer and the end-receivers to ensure everything ran smoothly. I spent my days scheduling appointments, responding to customer and end-receiver inquires, handling issues that occur in transit, managing finances, providing freight quotes, booking loads, and running reports to ensure my customer's needs were met in a timely and fiscally responsible manner. Part of my job was to find ways to improve our daily processes using the tools and technology available to ensure we were providing the customer a seamless customer service experience. Show less

Support Staff

• Apr 2017 - Jul 2018

I assisted multiple accounts on both customer and carrier sides. Daily activities included scheduling appointments, responding to customer or carrier inquiries, resolving any issues that arose during transit, calling the carrier or driver for tracking updates, activating loads, and other tasks as required. On holidays and weekends, I would often fill multiple roles to ensure the accounts ran smoothly while the regular staff were away. I assisted multiple accounts on both customer and carrier sides. Daily activities included scheduling appointments, responding to customer or carrier inquiries, resolving any issues that arose during transit, calling the carrier or driver for tracking updates, activating loads, and other tasks as required. On holidays and weekends, I would often fill multiple roles to ensure the accounts ran smoothly while the regular staff were away.

Clerical Professional

• Dec 2016 - Apr 2017

I provided backup for all roles in the Operations Department along with my daily tasks. This primarily included weekly system backups, creating and editing scripts, editing invoices, processing canceled orders, entering new information into the system, ensuring our system was up-to-date, and keeping track of sales. I provided backup for all roles in the Operations Department along with my daily tasks. This primarily included weekly system backups, creating and editing scripts, editing invoices, processing canceled orders, entering new information into the system, ensuring our system was up-to-date, and keeping track of sales.

Staff Writer

• Oct 2015 - Aug 2016

I answered borrower inquiries and solved problems associated with borrower loans. I maintained a complex understanding of the loan process and accurately explained those details to customers who possessed little loan knowledge in a way that was easy for them to comprehend. I became efficient with the MSP computer program, as well as all major Microsoft Word programs. I answered borrower inquiries and solved problems associated with borrower loans. I maintained a complex understanding of the loan process and accurately explained those details to customers who possessed little loan knowledge in a way that was easy for them to comprehend. I became efficient with the MSP computer program, as well as all major Microsoft Word programs.

Sales Associate

• Oct 2014 - May 2015

I learned and maintained a complex knowledge of gemstones and diamonds so that I was able to quickly assess which item would best fit the customer’s needs. I worked directly with diamonds and ensured all merchandise was up to corporate standards by cleaning and polishing the stones before putting them on display. I managed and directed all incoming calls and kept the store clean and organized. I learned and maintained a complex knowledge of gemstones and diamonds so that I was able to quickly assess which item would best fit the customer’s needs. I worked directly with diamonds and ensured all merchandise was up to corporate standards by cleaning and polishing the stones before putting them on display. I managed and directed all incoming calls and kept the store clean and organized.

Sales Associate

• May 2008 - Sep 2008

I was responsible for answering customer questions, maintaining a clean storefront, opening and closing cash registers, and balancing cash drawers. I was also trained to watch for, recognize, and handle security risks and thefts. I was responsible for answering customer questions, maintaining a clean storefront, opening and closing cash registers, and balancing cash drawers. I was also trained to watch for, recognize, and handle security risks and thefts.