Sarah Liao
Front Of House Team member at SSP Australia- Claim this Profile
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English Limited working proficiency
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Chinese Native or bilingual proficiency
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Taiwanese Native or bilingual proficiency
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Shanghainese Elementary proficiency
Topline Score
Bio
Credentials
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Teaching Chinese as a Second Language: Winter Program
National Taiwan Normal UniversityJan, 2016- Nov, 2024 -
Certified Translator
NAATI
Experience
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SSP Australia
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Australia
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Restaurants
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1 - 100 Employee
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Front Of House Team member
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May 2019 - Present
Barista and customer service
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Smartphone Specialist
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Jan 2019 - Present
Provide excellent customer serviceDemonstrate products and show customers how to maximize their featuresProvide basic smartphone repair serviceAssist the Manager in the day to day operations of the storeProcess orders in person and over the phoneMaintain good visual merchandising and store presentation
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Bennett's Petroleum
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Australia
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Retail
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1 - 100 Employee
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Cutomer service team member
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May 2020 - Mar 2021
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Komatsu Japanese Cuisine
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United States
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Restaurants
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1 - 100 Employee
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Senior Waitstaff
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May 2019 - Jul 2019
* Escort customers to their tables.* Present menus to patrons and answer questions about menu items, making recommendations upon request.* Explain how various menu items are prepared, describing ingredients and cooking methods.* Inform customers of daily specials.* Take order from patrons for food and beverages.* Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.* Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required. Handle all foods items in accordance with local health codes.* Check with customers to ensure that they are enjoying their meals and take action to correct any problems.* Prepare checks that itemize and total meal costs and sales taxes.* Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.* Stock service areas with supplies such as coffee, food, tableware, and linens.* Assist in Room Service and with orders to go, as needed.* Perform other job related activities as required or requested by the Food & Beverage Manager.
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Komatsu Japanese Cuisine
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United States
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Restaurants
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1 - 100 Employee
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Waitperson
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Nov 2018 - Jan 2019
* Escort customers to their tables.* Present menus to patrons and answer questions about menu items, making recommendations upon request.* Explain how various menu items are prepared, describing ingredients and cooking methods.* Inform customers of daily specials.* Take order from patrons for food and beverages.* Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.* Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required. Handle all foods items in accordance with local health codes.* Check with customers to ensure that they are enjoying their meals and take action to correct any problems.* Prepare checks that itemize and total meal costs and sales taxes.* Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.* Stock service areas with supplies such as coffee, food, tableware, and linens.* Assist in Room Service and with orders to go, as needed.* Perform other job related activities as required or requested by the Food & Beverage Manager.
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Internal Project Manager
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Jul 2018 - Oct 2018
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Assistant To Director
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Jun 2017 - Jun 2018
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Personal Assistant
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Jun 2015 - Feb 2016
8 months casual support work and housekeeping for Trustee Max Burt (ABN 60 128 088 251).Duties and Responsibilities include (1) daily care, (2) housekeeping, and (3) chores sorting.
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Sales Representative
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Aug 2011 - Apr 2014
Duties and Responsibilities include liaising with customers, cash handling and balance tills, managing inventory, and assisting in presentation of merchandise and their displays.
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Executive Secretary
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Jun 2011 - Jul 2011
Duties and Responsibilities includes (1) meeting minute; (2) managing media report inventory; (3) organising and coordinating events, meetings, and (4) diary Management.
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Education
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RGIT
Diploma, Leadership and management -
Sydney Institute of Interpreting and Translating (SIIT)
Advanced Diploma of Translating, Linguistics -
Holmes Institute
Master of Professional Accounting, Accounting and Business/Management -
USYD
Master's degree, Agriculture, Agriculture Operations, and Related Sciences -
University of Sydney
Master of Agriculture and Environment, Agroecology and Sustainable Agriculture -
National Taiwan University
Master's Degree, Agriculture, Agriculture Operations, and Related Sciences -
National Taiwan University
Bachelor of Science (B.S.), Agroecology and Sustainable Agriculture -
National Taiwan Normal University
Certificate, Chinese Teaching