Experience

Taldumande Youth Services

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Youth Worker/Case Work

  • Oct 2022 - Present



CatholicCare Diocese Of Broken Bay

• Australia
• Individual and Family Services
• 100 - 200 Employee

• Youth Worker

  • May 2022 - Present

  I occupy the role of a Casual Youth Worker for Catholiccare for their Drug and Alcohol Youth Social Services (DAYSS) team. The role consists of preparing, working with schools and running programs and presentations for youth aged 12-24 on drug and alcohol. Programs I run include - DrumBeat (a therapeutic drumming program to release anxiety and stress) - Boxing programs - Drug and alcohol presentations (from vaping, alcohol, safe partying and other drugs) DAYSS is also involved in youth case work. Therefore my role includes identifying at-risk youth and referring them to Catholiccare or other services.



Nextt Group

• Australia
• Individual and Family Services
• 100 - 200 Employee

• Disability Mental Health Support Worker

  • Dec 2021 - Jul 2022

  Nextt specialises in supporting people with Autism, Intellectual Disability and Mental Health. As a part of the mental health team, I supported various clients reach personal goals and built meaningful connections. ● Provided mental health support weekly to clients with physical and mental disabilities through delivering person-centred active support ● Actively listened and respected clients needs and boundaries whilst fostering a trustworthy and meaningful relationship ● Diligently communicated incident reports and circumstances requiring professional opinions and help. ● Worked proficiently as an individual support worker, navigating situations with initiative and creativity, yet asked for help and guidance when appropriate



Elevate Education

• Australia
• Education Administration Programs
• 200 - 300 Employee

• Team Leader

  • Feb 2018 - May 2022

  I occupied the role of State Team Leader at Elevate Education. This role involves managing and providing support for a team of up to 10 casual presenters; weekly presenter check-ins and team leader meetings; providing regular presenting feedback. Team Leader's are individually responsible for mentoring and developing a 2ic in leadership and presenting. I have also conducted quarterly performance reviews of my team based on seminar recordings. I have successfully ran multiple initial presenter training days and presenter interviews. I have promoted a positive work culture amongst 70+ employees whilst maintaining professionalism through conducting disciplinary interventions.

• Second in Charge of Team and Senior Seminar Presenter

  • Feb 2018 - Dec 2019

  Being a senior presenter at Elevate Education involves delivering seminars to students from Year 7-12 in small and large groups, typically ranging from 15-200 students, performing above KPI of 97% based on student feedback. I have effectively communicated content and maintained the engagement of students during my seminars, from a variety of cultural and economic backgrounds by efficiently enacting effective classroom management strategies, and achieving the top seminar recording rank.



Officeworks

• Australia
• Retail
• 700 & Above Employee

• Retail Salesperson

  • Jan 2017 - Jan 2020

  My position at Officeworks Mona Vale was primarily in the Print & Copy section and as a general point-of-sale assistant. The Print & Copy station is a fast-paced and high demand role within Officeworks. My main responsibilities here included, serving customers, completing print jobs with deadlines and collaborating with other team members. My years at Officeworks developed my customer service skills immensely, as I had to communicate the printing options we had, discuss their deadline and still bring their vision to life. Officeworks was my first high-demand job with many working hours in the week. Therefore, teaching me the importance of punctuality and grooming, and ultimately fostering my strong work ethic from a young age.