Experience

Hawco Limited

• United Kingdom
• Wholesale
• 1 - 100 Employee

• Key Accounts Coordinator

  • Jul 2013 - Present

  I am the Internal contact for the company's top 30 Key Accounts. I work closely with these customers to ensure a smooth and problem-free business relationship. I will follow the processes from enquiry, quote, placement of order, order confirmation, despatch all the way through to invoice. I do all I can to ensure that aspects of business retention and communication are maintained throughout every process to deliver the best possible customer service. I also work with our External Managers to develop projects and expand product supply and always work to deliver the best solution for our customers. Show less



SAV Systems

• United Kingdom
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• CRM Manager

  • May 2013 - Jul 2013

  Responsible for development and day to day running of the company's new CRM system. I developed an 'out of the box' package and designed it to meet the company's requirements. We developed and created new processes to make the most of the opportunities and options that the Workbooks CRM can offer and with that, we endeavoued to make our own processes more efficient and productive. I undertook everything from page design and formatting to CSV preparation and import. Once up and running, the system would be managed and monitored to keep all actions running to maximum efficiency. Show less



Hawco Limited

• United Kingdom
• Wholesale
• 1 - 100 Employee

• Applications Engineer/Sales Support

  • May 2008 - Apr 2013

  Assisted in design and development of Thermal Management Systems, provided External and Internal Sales Support to both Colleagues and Customers. Helped develop new applications and solutions for Catering/Refrigeration and Air Conditioning projects. Had interaction with Suppliers and worked alongside Purchasing on price/product negotiation. Had full access to the Customer Services side of the business and dealt with the day-to-day business of Parcel/Order Tracking, Invoice Queries and Pricing Issues. Show less



Staples Promotional Products

• United States
• Advertising Services
• 700 & Above Employee

• Sales Coordinator

  • Sep 2006 - Feb 2008

  (Company traded as Corporate Express Promotional Marketing at the time of my employment). To develop/design suitable for each individual promotional project/requirement dependent of event/market or area. (Company traded as Corporate Express Promotional Marketing at the time of my employment). To develop/design suitable for each individual promotional project/requirement dependent of event/market or area.



Inchcape Lexus Guildford

• Sales Administrator

  • Apr 2005 - Nov 2006

  Responsible for the day to day maintenance of used car files, preparing used car stock, arranging auction collections. Ordering and monitoring new car stock direct from Lexus GB, taxing and invoicing new/used units, preparing job cards for work required - internal/external. Responsible for the day to day maintenance of used car files, preparing used car stock, arranging auction collections. Ordering and monitoring new car stock direct from Lexus GB, taxing and invoicing new/used units, preparing job cards for work required - internal/external.



Inchcape plc - Toyota Basingstoke

• Basingstoke, Hampshire, United Kingdom

• Centre Host/Admin

  • Jan 2005 - Mar 2005



Inchcape plc - Group Accounts

• Guildford, United Kingdom

• Purchase Ledger Clerk

  • Oct 2002 - Oct 2004



Inchcape plc - Hunters Land rover

• Guildford, United Kingdom

• Automotive Service Advisor

  • Sep 2001 - Oct 2002



Wurth do Brasil

• Wholesale Building Materials
• 700 & Above Employee

• Customer Services Advisor

  • Mar 2000 - Sep 2001

  Company traded as Winzer Wurth at the time of my employment. Now relocated to Erith, Kent and now trades as Wurth. Company traded as Winzer Wurth at the time of my employment. Now relocated to Erith, Kent and now trades as Wurth.



British Car Auctions Limited

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Logistics Management Coordinator

  • Sep 1997 - Feb 2000

  Managed collections and appraisals of units (cars/vans) coming in, daily report management on locality of stock. Managed collections and appraisals of units (cars/vans) coming in, daily report management on locality of stock.