Sarah L.

Office Assistant at Ridgefield Chamber of Commerce
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Contact Information
us****@****om
(386) 825-5501
Location
Ridgefield, Connecticut, United States, US

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Kristina D.

Sarah has several years’ experience in the non-profit world, at both the National and Section level (Chapter). I previously worked with Sarah at the United States Tennis Association, where she continues to help promote the growth of adult tennis through managing and developing programming, building customer and volunteer relationships, trainings, collaboration and data evaluation. She has the ability to both administer and develop programs, as well as collaborate and cultivate relationships. Sarah is strategic, organized and passionate about her work, she strives to make a difference. In her current role, she manages many different projects and understands how to prioritize her tasks. Sarah has a strong ability to adapt to the tasks at hand.

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Office Assistant
      • Jan 2023 - Present

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Manager, Adult Competition
      • Jan 2018 - Dec 2019

      Oversaw the development and promotion of Tennis on Campus, Sets in the City, and Adult Tournaments programming for New York and New Jersey, with a focus on increasing participation through innovative play formats for the Under-40 age demographic.Major tasks included: Managed day to day operations of programs: budgeting and purchasing, registration, scheduling, planning social events, while developing and maintaining impeccable customer relations via all forms of communication.Collaborated with customers and program coordinators regularly to disseminate program-related news and offerings.Coordinated with Marketing to increase visibility of adult programming across social media platforms and email campaigns.Served as a UAT tester for various technical products.Served as staff liaison to the Adult Competition Committee. Show less

    • Adult League Specialist
      • Jul 2016 - Jan 2018

      Worked alongside the adult leagues manager and local coordinators in administering USTA Adult Leagues in New York and New Jersey. Major tasks included: Planning and executing eight 2017 Adult League Section Championships: overseeing registration and accommodations and contracting staffers and merchandise vendors, as well as serving as on site tournament director; assisting local coordinators in fulfilling and shipping merchandise orders; Reviewing several daily reports in order to maintain the integrity and fairness of the leagues program; scheduling leagues events in tournament software; processing contracts and payments for independent contractors and other vendors; assisting with customer concerns and rule interpretation via phone/email. Show less

    • United States
    • Spectator Sports
    • 700 & Above Employee
    • Competitive Tennis Assistant - Senior Tennis
      • Mar 2012 - Jul 2016

      Served as the first point of contact for customer service inquiries, player-facing projects and tournament administration, working closely in conjunction with the manager of Adult Competition to grow adult competition on a national tournament level. Major focuses included: Leading the annual sanctions and schedules process with the Adult Competition Committee for USTA Adult Championships, including the review of 70 existing and new national tournament applications annually; acted as liaison for the Senior International Team Selection subcommittee and potential team members, supporting both groups in all aspects of team selection including timelines and applications, the preparation of player agreements, grant and uniform fulfillment, as well as coordinating with the Marketing department to assist in player publicity efforts; managing and reviewing the tournament feedback process, utilizing Verint Vovici to collect data via surveys; maintaining the USTA Tournaments website in American Eagle CMS and creating basic content as needed; testing enhancements for web-based tournament management software and iPhone applications; performing administrative duties, e.g., responding to all correspondence from customers, publishing rankings, coordinating all legal agreements, placing supply orders and processing monthly grants. Show less

Education

  • State University of New York College at Buffalo
    Master of Science (M.S.), English Education
    2008 - 2009
  • Buffalo State University
    Bachelor of Science (B.S.), English Education (7-12)
    2004 - 2008

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