Experience

Consumer Code for New Homes

• United Kingdom
• Consumer Services
• 1 - 100 Employee

• Managing Director

  • Aug 2017 - Present

  The Consumer Code for New Homes has been established to ensure that best practice is followed by registered Developers in respect of the marketing, selling and purchasing of New Homes to consumers. The Code also sets expected standards for after sales customer care service.The Consumer Code for New Homes has been established to be of maximum benefit to consumers and its ultimate aim is to provide a genuine commitment to consumers, to improving standards of construction and raise customer service standards in the New Homes market, recognising that part of that commitment is providing consumers with a voice and a clear complaints process when things simply don’t go according to plan when they buy a New Home.Compliance with the Consumer Code for New Homes is mandatory for Developers which are members of the Code. Developers are fully vetted before they are accepted as members, and then audited annually to ensure they remain in compliance with the Code.Find out more about the Consumer Code for New Homes at www.consumercodefornewhomes.com

• General Manager

  • Apr 2016 - Present



Hickman Langley

• United Kingdom
• Law Enforcement

• Director & Regulatory Compliance Advisor

  • Mar 2007 - Present

  Providing Consumer Protection Services to private and public sector clients, including interim senior management roles and project management. Providing Consumer Protection Services to private and public sector clients, including interim senior management roles and project management.



National Trading Standards

• Technology, Information and Internet
• 1 - 100 Employee

• Project Manager

  • Oct 2012 - Mar 2016

  Supporting Safety at Ports Teams Supporting Safety at Ports Teams



Chartered Trading Standards Institute

• Service Director (Consumer Codes & Industry Standards)

  • Sep 2012 - Mar 2016

  Service Director leading the Consumer Codes Approval Scheme and Business Education Service at CTSI Service Director leading the Consumer Codes Approval Scheme and Business Education Service at CTSI