Experience

Redenlab

• Australia
• Biotechnology Research
• 1 - 100 Employee

• Quality Assurance Engineer

  • Nov 2021 - Present

  - Review requirements, specifications and technical design documents to provide timely and meaningful feedback - Create detailed, comprehensive and well-structured test plans and test cases - Estimate, prioritize, plan and coordinate testing activities - Identify, record, document thoroughly and track bugs - Perform thorough regression testing when bugs are resolved - Develop and apply testing processes for new and existing products - Liaise with internal teams (e.g. developers and product managers) to identify system requirements - Monitor debugging process results - Investigate the causes of software faults - Track and report on quality assurance metrics



Life of Sense

• Health, Wellness & Fitness

• Business Owner

  • Sep 2017 - Nov 2021

  Life of Sense offers natural options to everyday skin care products. They are custom hand made from natural, organic, raw, wildcrafted ingredients. We offer free recipes to make your own products at home, run workshops for those who want to learn more about creating your own skin care range; and also sell hand made products to order. Life of Sense offers natural options to everyday skin care products. They are custom hand made from natural, organic, raw, wildcrafted ingredients. We offer free recipes to make your own products at home, run workshops for those who want to learn more about creating your own skin care range; and also sell hand made products to order.



CGU Insurance

• Australia
• Insurance
• 700 & Above Employee

• eBusiness & Technical systems Quality Assurance

  • Nov 2010 - Dec 2011

  • Liason between Clients and internal technical team • Identify client’s user requirements – determine the needs, ensuring requirements are correctly documented • In consultation with subject matter experts identify the Quality of Service requirements – determine requirements needed to support the functionality of the project such as: performance, scalability, security and usability. • Conduct assigned project activities in alignment with project timelines and budget • Develop report specifications. • Analyse and report on UI /UX interfaces and produce and excute QA test scripts.



CGU Insurance

• Australia
• Insurance
• 700 & Above Employee

• Customer Service Underwriter

  • Nov 2008 - Feb 2010



Southern Rural Water

• Australia
• Utilities
• 1 - 100 Employee

• Information Services Officer

  • Nov 2008 - Feb 2010



GBS Recruitment

• Australia
• Staffing and Recruiting
• 1 - 100 Employee

• Administrative / Reference Checking

  • Nov 2008 - Feb 2010



Australia Paper Mill

• Platform Quality Assurance

  • Nov 2008 - Feb 2010



VicRoads

• Australia
• Transportation/Trucking/Railroad
• 700 & Above Employee

• Customer Service Officer / License Tester

  • Oct 2007 - Nov 2008



TeleTech International

• Technical Help Desk & Service Repairs

  • Mar 2003 - Jul 2007

  Key responsibilities included: • Technical troubleshooting • Software Training • Implement training documentation • Provisioning of new services Key responsibilities included: • Technical troubleshooting • Software Training • Implement training documentation • Provisioning of new services



Coles Group

• Australia
• Retail
• 700 & Above Employee

• Service Supervisor

  • Aug 1996 - Mar 2003