Experience

SCOTS PGC College
• Primary and Secondary Education
• 1 - 100 Employee
• School Counsellor/secondary teacher

  • Mar 2023 - Present


Murrumbidgee Local Health District (MLHD)

• Australia
• Hospitals and Health Care
• 500 - 600 Employee

• Operations Manager

  • Dec 2017 - Mar 2023

  The Operations Manager WWHS provides high level operational support to the WWHS Executive Unit. Working closely with the Director WWHS this role acts as a Chief of staff functionality. I work behind the scenes to solve problems, mediate disputes, and deal with issues before they are brought to the Director. In addition I act as a confidante and advisor to the Director, acting as a sounding board for ideas. At its core, The Operations Manager position is responsible for: 1. Serving as strategic support, adviser and counsel to leaders 2. Assuming day-to-day responsibility for projects and tasks 3. Creating and maintaining cross-departmental relationships to enable leadership success 4. Responsible for the implementation and development of “Our People Our Future” strategies to support clinical leads in team management and consumer centered care delivery Show less



Gold Coast Hospital and Health Service

• Australia
• Hospitals and Health Care
• 700 & Above Employee

• Senior Service Coordinator, Gold Coast Integrated Care

  • Apr 2015 - Dec 2017

  Senior service coordinator for the Gold Coast Integrated Care (GCIC) progam. A program that aimed to redesign the way Gold Coast Health delivers care to its patients. The GCIC team now knows the names of the sickest members of our GP nominated cohort and is working with each to deliver a new model of care that is proactive, holistic and altogether patient centric. We hypothesize that by partnering with these people and providing them with the tools they need to mange their chronic conditions in a validated and safe way that they will experience improved health outcomes and as a consequence; reduce their hospital utilization.Utilising my skills in management and service coordination, I lead the administration and Service Navigation teams as they work to directly support our clients and the multidisciplinary clinical team. Further to this, I responsible for the daily operations of the Coordination Centre, managing GCIC relationships with external stakeholders and the GCIC team's Corporate Social Responsibility agenda. Show less

• Senior Service Coordinator, Centre for Health Innovation

  • Sep 2013 - Dec 2017

  Senior Service Coordinator for the Centre for Health Innovation. A collaborative partnership between Gold Coast Health and Griffith Univeristy to enable Gold Coast Health to deliver world class, person centered care.Portfolios included:- Centre for Patient and family Care- Gold Coast Integrated Care Program - Management Information System- Gold Coast Health and Knowledge precinct- research and development



Department of Health, Queensland

• Payroll Analysis Unit

  • Jul 2011 - Sep 2013

  Payroll Portfolio customer service and Payroll Analysis: working to analyse and recover Queensland Health over payments. Client relationship management Project Management Budgeting, reporting, payroll prcessing, financial analysis, award interpretation and forecasting Payroll Portfolio customer service and Payroll Analysis: working to analyse and recover Queensland Health over payments. Client relationship management Project Management Budgeting, reporting, payroll prcessing, financial analysis, award interpretation and forecasting



Department of Human Services (Australia)

• Government Administration
• 700 & Above Employee

• Customer Service Advisor

  • Jan 2011 - Jul 2011

  Temporary appointment following 2011 floods to respond to disaster victims and coordinate fiscal and emotional support channels. Temporary appointment following 2011 floods to respond to disaster victims and coordinate fiscal and emotional support channels.


GoFit Platinum
• Assistant Manager Sales Marketing

  • May 2010 - Nov 2010

Property Group
• United Kingdom
• Investment Management
• Executive Assistant

  • Aug 2009 - May 2010

Mantra Group
• Australia
• Hospitality
• 300 - 400 Employee
• Owner Relations Coordinator - Asset Management

  • 2008 - 2009