Human Resources Director

• Apr 2023 - Present

HR Manager at Haymarket Hotel & Palace Laundry

• Apr 2022 - Apr 2023

HR Manager at Haymarket Hotel

• Jan 2022 - Apr 2022

HR Business Partner - HR Support Centre, Park Plaza Victoria & Holmes Hotel London

• Apr 2021 - Jan 2022

HR Business Partner - HR Support Centre

• Feb 2021 - May 2021

HR Business Partner at Park Plaza Leeds & Nottingham

• Feb 2020 - Feb 2021

[Maternity Cover]

Volunteer

• May 2019 - Dec 2019

Volunteer for both guest experience and student educational programmes. This includes the greeting of the guests, field trip coordinating and Space University. Volunteer for both guest experience and student educational programmes. This includes the greeting of the guests, field trip coordinating and Space University.

HR & Executive Administrative Support

• May 2018 - Dec 2019

First line support for the largest Macys store within Houston and Louisiana, assisting Store Executives and Associates. Manages both the Executive and cash office whilst carrying out HR tasks such as I-9 verification, new employee orientation, commission zone contracts (such beauty and cosmetics) and facilitating interviews. Liaison between HR Shared Services, Corporate HR team and carries out data entry within the HRIS. First line support for the largest Macys store within Houston and Louisiana, assisting Store Executives and Associates. Manages both the Executive and cash office whilst carrying out HR tasks such as I-9 verification, new employee orientation, commission zone contracts (such beauty and cosmetics) and facilitating interviews. Liaison between HR Shared Services, Corporate HR team and carries out data entry within the HRIS.

HR Manager at Park Plaza Leeds

• Oct 2016 - Oct 2017

[Maternity Cover] Generalist stand alone role within a city centre four star hotel (Leeds & Riverbank London). Recruitment, learning and development, employee relations and employee engagement reporting directly to the Hotel's General Manager and linking into the UK Regional HR Manager. [Maternity Cover] Generalist stand alone role within a city centre four star hotel (Leeds & Riverbank London). Recruitment, learning and development, employee relations and employee engagement reporting directly to the Hotel's General Manager and linking into the UK Regional HR Manager.

HR Support Advisor

• Aug 2015 - Sep 2016

[Secondment Cover] Second tier support for Managers within a newly established HR Contact Centre, central point of contact for employee relation policies and absence management for managers. Responsible produce business board reports on employee relation cases, sickness and workforce profiling. Lead on Northern’s award winning diversity, equality and inclusion strategy whilst educating both managers and employees and running attraction campaigns for under representative groups by using positive action. Show less

HR Service Team Leader

• May 2013 - Jun 2015

Managed a team of 16 HR Administrators within a high performing Shared Services Centre. Delivered high profile service level agreement following a complex transition of HR transactional services from the public sector to the private sector. Collaborated with the Environment Agency’s retained HR team to assist with the implementation of a single operating platform (SOP) for the new Oracle HR system. Managed a team of 16 HR Administrators within a high performing Shared Services Centre. Delivered high profile service level agreement following a complex transition of HR transactional services from the public sector to the private sector. Collaborated with the Environment Agency’s retained HR team to assist with the implementation of a single operating platform (SOP) for the new Oracle HR system.

Senior HR Service Advisor

• Apr 2009 - Apr 2013

Managed the training and coaching for team members within the HR Service Centre.Ensuring the delivery of service level agreements and key performance indicators (KPI’s)within the team as well as investigating ways to transform policy into processes for the needsof our clients.

HR Service Advisor

• Mar 2008 - Apr 2009

I carried out several routine transactional HR administrative processes including first line telephone and email support for both employees and managers within the Environment Agency to an accurate speedy standard. • Sickness related pay HR admin • Transactional pay award admin• Maternity, Paternity & adoption HR admin• Loyalty (long service) & local recognition awards • HR systems admin (Oracle, IPP, My H&S & SHERMS2)• Organisation structural management (workforce management admin). Show less