Experience

Mueller Prost

• United States
• Accounting
• 1 - 100 Employee

• Healthcare Billing Senior Associate

  • Oct 2020 - Present

• Healthcare Billing Associate

  • May 2017 - Oct 2020

  Biller and A/R Consultant. Advising clients with software, billing, and procedural needs. Training and education of team members. Managing multiple client calendars, projects and needs simultaneously. Maintaining relationships with current and potential clients.



Dycora Transitional Health & Living

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Billing Specialist

  • Dec 2016 - May 2017

  California team biller. Assisting 14 Business Office Managers with daily requests and Point Click Care Questions. Billing Medicaid, Medicare, and all 3rd Party insurance for up to 14 facilities. Updating and maintaining billing software for accuracy and ease of use of the billing application. California team biller. Assisting 14 Business Office Managers with daily requests and Point Click Care Questions. Billing Medicaid, Medicare, and all 3rd Party insurance for up to 14 facilities. Updating and maintaining billing software for accuracy and ease of use of the billing application.



LTC Consulting

• United States
• Hospital & Health Care
• 1 - 100 Employee

• Team Lead / Reimbursemt Specialist

  • Sep 2012 - Nov 2016

  Advanced from Biller to Team Lead / AR Consultant. Communicating, Managing and Assisting team members in training and regulations. Managing multiple clients with specific deadlines and needs. Monthly, Bi-Monthly, and Weekly Billings. Maintaining software for accuracy. Prioritizing recovery projects and delegating when necessary. Advanced from Biller to Team Lead / AR Consultant. Communicating, Managing and Assisting team members in training and regulations. Managing multiple clients with specific deadlines and needs. Monthly, Bi-Monthly, and Weekly Billings. Maintaining software for accuracy. Prioritizing recovery projects and delegating when necessary.



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Dress Specialist / Sales Associate

  • Apr 2012 - Oct 2012

  Customer Service and Sales Associate. Conducting phone calls professionally to employees and customers to boost and notify of sales. Customer Service and Sales Associate. Conducting phone calls professionally to employees and customers to boost and notify of sales.



Kindred Healthcare

• Hospitals and Health Care
• 1 - 100 Employee

• Business Office Assistant

  • Feb 2012 - Apr 2012

  General office duties. Assisting the office manager in keeping accurate records, verifying insurance information and assisting customers. General office duties. Assisting the office manager in keeping accurate records, verifying insurance information and assisting customers.



McKinley Park Care Center

• United States
• Medical Practices
• 1 - 100 Employee

• Business Office Manager

  • Jun 2010 - Jan 2012

  Advanced from Business Office / Medical Records Assistant to Medical Records Director and Business Office Manager. Assist and Manage administrative staff. Accurately manage financial payers. Manage insurance authorizations and denials. Communicate daily with team members for resident care planning. Review and rectify accounts, collections, refunds. Enforcing payment agreements following corporate policies. Reconcile resident trust accounts. Advanced from Business Office / Medical Records Assistant to Medical Records Director and Business Office Manager. Assist and Manage administrative staff. Accurately manage financial payers. Manage insurance authorizations and denials. Communicate daily with team members for resident care planning. Review and rectify accounts, collections, refunds. Enforcing payment agreements following corporate policies. Reconcile resident trust accounts.



Apple

• Indonesia
• Software Development
• 1 - 100 Employee

• Call Center Support Representative

  • Mar 2010 - Apr 2010

  Technical support team member for web applications, Mac OS X, iPhone and iPod Sync. Assist multiple customers at a time in problem resolution to a multitude of technical issues. Technical support team member for web applications, Mac OS X, iPhone and iPod Sync. Assist multiple customers at a time in problem resolution to a multitude of technical issues.



Western Insulation, LP

• Account Assistant / Collection Broker

  • Mar 2009 - Apr 2010

  Advanced from data entry tech to account specialist in collections and account management. Enforcing corporate and local collection agreements per California State Laws. Manage orders for production and dispatch. Quickly lowering debts while taking on general daily tasks. Advanced from data entry tech to account specialist in collections and account management. Enforcing corporate and local collection agreements per California State Laws. Manage orders for production and dispatch. Quickly lowering debts while taking on general daily tasks.