Sarah Imes, CTIS

Tour & Travel Manager at Ithaca/Tompkins County Convention & Visitors Bureau
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -

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Rachel Tomasky

Sarah is an absolute pleasure to work alongside; she is professional and gets the job done effectively. I have been on many trips with her and also attended trade shows and I am always impressed with Sarah’s work. Sarah is eager to help clients, and fellow colleagues as well as just a pleasure to be around. Sarah knows her area well, making her effective and valuable to the CVB. Sarah and I are currently both working with the same client and this client is beyond pleased with her because she goes above and beyond to satisfy the customer.

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Credentials

  • Certified Travel Industry Specialist (ABA,)
    American Bus Association
    Jan, 2020
    - Oct, 2024

Experience

  • Ithaca/Tompkins County Convention & Visitors Bureau
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Tour & Travel Manager
      • May 2013 - Present

      I create, grow and sustain relationships with social, tour and international clients interested in bringing groups to Ithaca. I represent and promote Ithaca and Tompkins County as a unique destination for groups at various trade shows such as ABA Marketplace, Heartland Travel Showcase, TAP Dance, OMCA, PBA Annual Meeting and DONYS events. I am responsible for maintaining a contact database, lead distribution and tracking, department budget and content on VisitUSA.org.uk and TourOperatorLand.com. I also host bi-monthly meetings of the area hotel Director of Sales group to provide support and well being of working relationships within the community.

  • Country Inn & Suites, Ithaca, NY
    • Sales Manager
      • Apr 2010 - May 2013

      In this position I was responsible for creating and maintaining relationships with new and current business. I was accountable for contracting, booking, rate generation, and proposals for various leads, as well as room blocks for groups. I also assisted as needed at the Front Desk, interacting with guests and ensuring a positive stay at the hotel. In this position I was responsible for creating and maintaining relationships with new and current business. I was accountable for contracting, booking, rate generation, and proposals for various leads, as well as room blocks for groups. I also assisted as needed at the Front Desk, interacting with guests and ensuring a positive stay at the hotel.

  • Sodexo-Ithaca College Dining Services
    • Director of Catering
      • Jan 2008 - Apr 2010

      As Director of Catering I managed all aspects of the catering department on the Ithaca College Campus. I supervised social, academic and Presidential events ranging in attendance from 5-4,200 people and was accountable for the execution of service quality by maintaining the highest level of delivery. As Director of Catering I managed all aspects of the catering department on the Ithaca College Campus. I supervised social, academic and Presidential events ranging in attendance from 5-4,200 people and was accountable for the execution of service quality by maintaining the highest level of delivery.

  • Hilton Garden Inn, Ithaca
    • Sales Manager
      • Apr 2005 - Jan 2008

      In this role my primary focus was social groups and events. I generated overnight room blocks for guests and contracted corporate events and wedding receptions. I worked with each client in coordinating the specifics of their event and took distinct pride in the aesthetic of the special events. I saw all events through to the end, from proposal to final bill. In this role my primary focus was social groups and events. I generated overnight room blocks for guests and contracted corporate events and wedding receptions. I worked with each client in coordinating the specifics of their event and took distinct pride in the aesthetic of the special events. I saw all events through to the end, from proposal to final bill.

  • Eagle Broadcasting (Cayuga Radio Group)
    • Marketing Consultant
      • Apr 2003 - Apr 2005

      As Marketing Consultant I worked independently and as a team to plan marketing strategies and create radio campaigns for a variety of clients. I also assisted in corporate promotions and events to ensure seamless operation. As Marketing Consultant I worked independently and as a team to plan marketing strategies and create radio campaigns for a variety of clients. I also assisted in corporate promotions and events to ensure seamless operation.

Education

  • Ithaca College
    Master's degree, Organizational Communication, Learning & Design
    2001 - 2002
  • Ithaca College
    Bachelor of Science (BS), Communications, Public Relations
    1997 - 2001
  • Nazareth Academy
    NYS Regents
    1993 - 1997

Community

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