Experience

East Hampshire District Council

• United Kingdom
• Government Administration
• 100 - 200 Employee

• Community Manager

  • Jul 2022 - Present

  Responsible for all aspects of community engagement, health and wellbeing, community support and development, events and grants. I lead and manage the delivery of the Community Service through the development of future strategies and operational plans, along with developing, managing, delivering and monitoring the strategic and day-to-day aspects of service delivery and financial and budgetary management. I liaise with elected members at all levels and work closely with other partner organisations to enable effective community initiatives. I am also supporting the Director in the implementation of the Applied Programme of Service Redesign across the service, as part of an organisational wide transformational programme, including implementation of the Asset Based Community Development focussed approach as part of transformational change.

• Transformation Workstream Lead (Secondment)

  • Jun 2021 - Jun 2022

  As part of a newly established transformation team, I led the workstream focused on demand management and developed a robust toolkit outlining a working approach to effectively manage demand, understand customer personas and encourage behaviour change that in turn forms part of an organisational wide Applied Programme of Service Redesign to work towards a new target operational model. The work involved a number of phases including carrying out research of best practice, prototyping with heads of service and finally evaluating feedback to help inform the final policy approach. I then moved into a project management role and managed the applied programme working group, supporting the Transformation Lead in the coordination of key work areas including procurement of learning and support resources, establishing intellectual property agreements, developing initial insight work and facilitating actions for the development of the virtual learning environment system.

• Senior Community Infrastructure Officer

  • Apr 2018 - May 2021

  Management of the Community Infrastructure Team. Responsible for overseeing the work areas of transport and access schemes, sports development infrastructure projects and major new development sites across the district. Leading on a project management working approach and evidence-based led projects in order to inform decision making and the development of policies, plans and strategies. Budget and staff management responsibilities. Seconded 1 day a week to work with the Planning Policy Team on the development of community policies to support the Local Plan, along with establishing a CIL funding process.

• Senior Community Access Officer

  • Jan 2016 - Mar 2018

  Management of sustainable transport schemes involving the coordination of multi-disciplinary teams to deliver complex projects on time and within budget. Leading on procurement to ensure best value for money, along with taking a project management approach to enable appropriate project controls and governance. Understanding the local needs and ensuring that scheme delivery and policy reflects this. Staff management responsibilities. Seconded 2 days a week to work with the Regeneration Team to deliver infrastructure projects as part of a major regeneration project of a former MOD garrison site.

• Acting Team Leader

  • Oct 2015 - Dec 2015

  An acting up arrangement to cover for the Team Leader. Management of the work areas including Sports Development, Health & Wellbeing, Youth and Young People, Leisure Management and Sustainable Transport. Staff management responsibilities.

• Community Access Officer

  • Apr 2008 - Dec 2015

  Lead officer for transport initiatives, ensuring integration with policy and practice. Management of a rolling work programme of strategic infrastructure schemes, working with key partner organisations. Liaison with staff at all levels to ensure effective and responsive decision making. Developed and implemented initiatives which promote integrated and sustainable travel.

• Graduate Research Officer

  • Oct 2007 - Apr 2008

  Responsible for collating evidence on the local travel needs of the District, in order to inform a Cabinet report which outlined recommendations for service provision across East Hampshire.



TACK International Denmark

• United Kingdom
• Business Skills Training
• 1 - 100 Employee

• Business Support Administrator

  • Jun 2006 - Oct 2007

  Provided administrative support to a number of departments including Business Services, Sales, Finance, Reprographics and HR. Coordinated training events and bookings. Provided administrative support to a number of departments including Business Services, Sales, Finance, Reprographics and HR. Coordinated training events and bookings.