Sarah Hilton
Assistant Manager at Maison des Landes- Claim this Profile
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Bio
Experience
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Maison des Landes
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United Kingdom
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Hospitality
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1 - 100 Employee
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Assistant Manager
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May 2023 - Present
Honoured and over the moon to be part of our fantastic team to relaunch the hotel and create something very special for Jersey Honoured and over the moon to be part of our fantastic team to relaunch the hotel and create something very special for Jersey
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The Royal Yacht Hotel
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Jersey
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Hospitality
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1 - 100 Employee
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Head Therapist
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Apr 2023 - May 2023
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Spa Therapist
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Jul 2020 - Apr 2023
Back at the best spa in Jersey 👌🏼 absolutely loving it
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Self Employed
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Real Estate
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1 - 100 Employee
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Senior Therapist
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Jan 2016 - Jul 2020
Served a small local clientèle offering at home treatments, specialising in bespoke massage and facials. Also covered for a local salon when needed eg. Christmas, holiday cover. Served a small local clientèle offering at home treatments, specialising in bespoke massage and facials. Also covered for a local salon when needed eg. Christmas, holiday cover.
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Spa Supervisor
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Sep 2016 - May 2018
Provided our spa guests with an exceptional treatment experience using Comfort Zone and Caudalie products Reception - Guest relations, telephone and email correspondence Mentoring new staff/first year students Open and close down of the spa KPI’s: Upselling and rebooking Pool testing Spa hosting Provided our spa guests with an exceptional treatment experience using Comfort Zone and Caudalie products Reception - Guest relations, telephone and email correspondence Mentoring new staff/first year students Open and close down of the spa KPI’s: Upselling and rebooking Pool testing Spa hosting
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Eden Rose
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India
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Apparel & Fashion
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Senior Beauty Therapist
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Jun 2015 - Dec 2015
Briefly joined the pre-opening team of a local salon whilst awaiting business sale. Duties included: Performing treatments with Elemis products Reception cover Helping with marketing and promoting the business Briefly joined the pre-opening team of a local salon whilst awaiting business sale. Duties included: Performing treatments with Elemis products Reception cover Helping with marketing and promoting the business
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The Bodhi Tree
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India
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Non-profit Organization Management
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Owner
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Jun 2013 - Jun 2015
Opened a salon within a guest house setting, which involved: Stocking and furnishing the premises incorporating a South East Asian theme Creating and marketing a treatment menu, including devising our own signature treatments Providing bespoke treatments with exceptional guest care using Decleor products Networking with local businesses at events/local fairs Organising promotional evenings to promote and drive the business forward Building a website, creating a CRM mailing system, coordinating multiple social media accounts, Cash handling and accounts Administration and general duties - cleaning, laundry, telephone and email correspondence Show less
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Radisson
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Belgium
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Hospitality
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700 & Above Employee
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Assistant Spa Manager
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Jun 2012 - Jun 2013
Joined the team for a relaunch of the hotel salon. Involved in: Re branding and marketing the new services Staff recruitment and training Implementing the computer booking system Carrying out treatments to a high standard using Elemis products Enhancing the hotel guest experience by providing recommendations for restaurants/attractions. Retailing Cash handling Liaising with other hotel departments on shared projects and events Joined the team for a relaunch of the hotel salon. Involved in: Re branding and marketing the new services Staff recruitment and training Implementing the computer booking system Carrying out treatments to a high standard using Elemis products Enhancing the hotel guest experience by providing recommendations for restaurants/attractions. Retailing Cash handling Liaising with other hotel departments on shared projects and events
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Senior Spa Therapist
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Apr 2007 - Jun 2012
Part of the pre-opening spa team: Gained and developed extensive practical spa skills - Using Phytomer & Aromatherapy Associates - Ionithermie specialist Provided exceptional guest care with numerous repeat VIP guest bookings Gained a strong local clientèle Gained extensive knowledge of Jersey to advise guests on where to visit/eat etc Spa hosting and reception cover Involved in treatment and retail training of new therapists Took part in spa events and retail evenings Part of the pre-opening spa team: Gained and developed extensive practical spa skills - Using Phytomer & Aromatherapy Associates - Ionithermie specialist Provided exceptional guest care with numerous repeat VIP guest bookings Gained a strong local clientèle Gained extensive knowledge of Jersey to advise guests on where to visit/eat etc Spa hosting and reception cover Involved in treatment and retail training of new therapists Took part in spa events and retail evenings
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Marriott Hotels
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United States
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Hospitality
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1 - 100 Employee
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Beauty Therapist
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Nov 2004 - 2006
Duties included: Providing a high standard of treatment with excellent guest care using Sothys products Retailing Up selling treatments Pool testing Reception cover Duties included: Providing a high standard of treatment with excellent guest care using Sothys products Retailing Up selling treatments Pool testing Reception cover
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Education
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University of Derby
Master's degree, Tourism Management -
University of Derby
Bachelor of Science, International Spa Management -
Oxford International College of Beauty
CIDESCO CIBTAC ITEC, Beauty Therapy -
Lady Manners School
GCSE & 3 A Levels