Sarah Haynes
Campaigns and Communications Officer at Leeds Trinity University- Claim this Profile
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Bio
LinkedIn User
I worked with Sarah for almost 5 years, during some of which she was my line manager. She is an experienced writer, highly creative, and particularly skilled at consumer-facing copy. She is efficient and timely when managing projects, and always strives for the best possible outcome. From a people management point of view, Sarah is one of the most approachable people I have worked with. She is incredibly diplomatic and compassionate, handling difficult conversations with professionalism and ease. She would be a valuable addition to any team.
Ruth Turner-Blood
It’s been such a positive experience working with Sarah over the past couple of years. She’s a confident, approachable and professional editorial manager with extensive experience of developing impactful copy solutions for products and marketing within the retail sector. Using her own creativity, writing and technical expertise, she has also coached, mentored and successfully delivered training to others. Knowledgeable, intuitive and a great communicator, she is skilled at leading a team and developing and empowering its members. Sarah is also a strong project manager - proactive, organised and results-driven. Whilst we’ve worked together she has effectively managed a wide variety of editorial projects, implemented processes and developed strategies. For these reasons and more, I wouldn’t hesitate to recommend her.
LinkedIn User
I worked with Sarah for almost 5 years, during some of which she was my line manager. She is an experienced writer, highly creative, and particularly skilled at consumer-facing copy. She is efficient and timely when managing projects, and always strives for the best possible outcome. From a people management point of view, Sarah is one of the most approachable people I have worked with. She is incredibly diplomatic and compassionate, handling difficult conversations with professionalism and ease. She would be a valuable addition to any team.
Ruth Turner-Blood
It’s been such a positive experience working with Sarah over the past couple of years. She’s a confident, approachable and professional editorial manager with extensive experience of developing impactful copy solutions for products and marketing within the retail sector. Using her own creativity, writing and technical expertise, she has also coached, mentored and successfully delivered training to others. Knowledgeable, intuitive and a great communicator, she is skilled at leading a team and developing and empowering its members. Sarah is also a strong project manager - proactive, organised and results-driven. Whilst we’ve worked together she has effectively managed a wide variety of editorial projects, implemented processes and developed strategies. For these reasons and more, I wouldn’t hesitate to recommend her.
LinkedIn User
I worked with Sarah for almost 5 years, during some of which she was my line manager. She is an experienced writer, highly creative, and particularly skilled at consumer-facing copy. She is efficient and timely when managing projects, and always strives for the best possible outcome. From a people management point of view, Sarah is one of the most approachable people I have worked with. She is incredibly diplomatic and compassionate, handling difficult conversations with professionalism and ease. She would be a valuable addition to any team.
Ruth Turner-Blood
It’s been such a positive experience working with Sarah over the past couple of years. She’s a confident, approachable and professional editorial manager with extensive experience of developing impactful copy solutions for products and marketing within the retail sector. Using her own creativity, writing and technical expertise, she has also coached, mentored and successfully delivered training to others. Knowledgeable, intuitive and a great communicator, she is skilled at leading a team and developing and empowering its members. Sarah is also a strong project manager - proactive, organised and results-driven. Whilst we’ve worked together she has effectively managed a wide variety of editorial projects, implemented processes and developed strategies. For these reasons and more, I wouldn’t hesitate to recommend her.
LinkedIn User
I worked with Sarah for almost 5 years, during some of which she was my line manager. She is an experienced writer, highly creative, and particularly skilled at consumer-facing copy. She is efficient and timely when managing projects, and always strives for the best possible outcome. From a people management point of view, Sarah is one of the most approachable people I have worked with. She is incredibly diplomatic and compassionate, handling difficult conversations with professionalism and ease. She would be a valuable addition to any team.
Ruth Turner-Blood
It’s been such a positive experience working with Sarah over the past couple of years. She’s a confident, approachable and professional editorial manager with extensive experience of developing impactful copy solutions for products and marketing within the retail sector. Using her own creativity, writing and technical expertise, she has also coached, mentored and successfully delivered training to others. Knowledgeable, intuitive and a great communicator, she is skilled at leading a team and developing and empowering its members. Sarah is also a strong project manager - proactive, organised and results-driven. Whilst we’ve worked together she has effectively managed a wide variety of editorial projects, implemented processes and developed strategies. For these reasons and more, I wouldn’t hesitate to recommend her.
Experience
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Leeds Trinity University
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United Kingdom
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Higher Education
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500 - 600 Employee
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Campaigns and Communications Officer
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Mar 2023 - Present
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Freelance
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Egypt
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Human Resources
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1 - 100 Employee
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Freelance Editorial Manager and Creative Copywriter
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Nov 2019 - Mar 2023
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Hallmark
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India
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Consumer Services
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Editorial Manager
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Mar 2015 - Nov 2019
Establishing creative and sustainable editorial direction for several major retailers including Marks & Spencer, Waitrose and Paperchase, as well as value retailer Lidl. Leading a team of editors, equipping them to challenge attitudes towards editorial, and ensuring the written word is considered as a key purchase driver across all products. Establishing creative and sustainable editorial direction for several major retailers including Marks & Spencer, Waitrose and Paperchase, as well as value retailer Lidl. Leading a team of editors, equipping them to challenge attitudes towards editorial, and ensuring the written word is considered as a key purchase driver across all products.
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Asda
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Retail
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700 & Above Employee
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Senior Copywriter
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Apr 2014 - Mar 2015
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Creative Copywriter
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May 2011 - Apr 2014
Creating copy to make my client stand out from the crowd. Crafting engaging and clear messages, telling stories and turning product features into solid benefits. Taking a wide range of products and services, identifying their USPs and customer base, and selling them in the best way possible. My day-to-day role includes taking and giving briefs, client interfacing and relationship building, tone of voice work and brand building, as well as providing copywriting support whenever the client needs it. Show less
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Kirklees Council
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United Kingdom
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Government Relations Services
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700 & Above Employee
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Community Support Officer
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Jun 2009 - May 2011
Working to empower individuals, families and communities by identifying needs and realising opportunities, rights and responsibilities. Planning achievements and taking appropriate action to develop activities and services to generate aspiration and confidence. My community development work included actively engaging communities in making sense of the issues which affect their lives, setting goals for improvement and responding to problems through empowerment and active participation. Working to empower individuals, families and communities by identifying needs and realising opportunities, rights and responsibilities. Planning achievements and taking appropriate action to develop activities and services to generate aspiration and confidence. My community development work included actively engaging communities in making sense of the issues which affect their lives, setting goals for improvement and responding to problems through empowerment and active participation.
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NHS
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Hospitals and Health Care
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700 & Above Employee
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Complaints Officer
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Jun 2007 - Jun 2009
Working as part of the Complaints Team in partnership with the Patient Advice and Liaison Service (PALS) I was able to provide a friendly and professional frontline responsive service. Working as part of a team I was able to use excellent communication and organisational skills to provide on the spot advice, support and resolution for patients and their carers who had raised concerns about their care. I was able to use a sympathetic and/or empathetic approach when dealing with highly emotionally charged situations, and a variety of patients and complainants, some of whom posed challenging behaviour, had been bereaved, or were in traumatic situations. My role required me to sensitively manage complaints, noting all key details accurately whilst maintaining confidential record keeping, and co-ordinating multi-disciplinary team responses. Through working in an autonomous, motivated and highly organised manner, and employing a keen understanding of the workings of the NHS alongside excellent interpersonal skills, I was able to support patients and complainants through the complaints process. I was ultimately able to relay responses to their concerns in a sensitive and appropriate way, and ensure that the patient’s experience then informed the care and services provided by the Trust. Show less
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Education
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2007 - 2009
The University of Huddersfield
Bachelor of Arts (BA), Media and Promotion -
2001 - 2003
Notre Dame College Leeds
A Levels, English Language and Literature, History, Psychology, Religious Studies -
Leeds Trinity University
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