Sarah Hay

Director, Internal Communications at American Tower
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Contact Information
us****@****om
(386) 825-5501
Location
Wakefield, Massachusetts, United States, US

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Tony Brand

If you're looking for someone who can quickly understand your communications needs, craft appropriate messages and deliver them to the right audiences under tight deadlines - you found her! Sarah has an amazing ability to see through the often-murky business matrix to ensure colleagues understand the messages they receive. I really enjoy working with her and highly recommend her.

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Experience

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Director, Internal Communications
      • Aug 2020 - Present

      Leading internal communication for the largest of American Tower's global divisions, U.S. Tower. Enhancing the employee experience through strategic and creative multi-year communications plans and providing expertise across a broad range of employee, management, and business communications programs. Developing, implementing and maintaining high-impact employee communications in support of American Tower’s strategy and business objectives, while in a highly-visible, cross-functional leadership role. Show less

    • Senior Manager, Internal Communications
      • Nov 2016 - Aug 2020

      Ownership of the design and execution of the internal communications strategy for the U.S. Tower division. Works closely with U.S. Tower’s President, key executives, business leaders and HR to drive strategy and key initiatives through communications programs and supporting plans that strengthen understanding of business goals, improve cross­-functional collaboration, and foster culture and engagement.

    • United States
    • Banking
    • 700 & Above Employee
    • VP, Communications Team Manager
      • Jan 2016 - Nov 2016

      Communications Manager for Consumer Lending and Home Mortgage lines of business, as well as team manager for Assistant Communications Managers supporting all lines of business within Consumer Banking division

    • VP, Internal Communications Manager III - Home Lending Solutions and Consumer Lending
      • May 2014 - Dec 2015

    • Vice President, Communications Manager II - Communications & Marketing
      • Jan 2013 - May 2014

      Communications Manager supporting Communications & Marketing division of RBS Citizens Financial Group. Responsible for providing communications support to six-member leadership team and ownership of communications within the function. Also responsible for crafting and executing corporate-wide communications strategies coming out of projects, programs and initiatives owned by the Communications & Marketing division, particularly focused on customer experience and in support of community initiatives. Show less

    • Vice President, Colleague Experience Manager - Communications & Marketing
      • Jan 2011 - Dec 2012

    • Vice President and Internal Communications Manager
      • Sep 2007 - Dec 2010

      Communications Manager responsible for supporting 4000+ colleagues in the technology and operations division of the bank during a time of transformative change and industry turmoil.

    • Public Relations and Communications Services
    • 100 - 200 Employee
    • Account Executive
      • Sep 2005 - Jun 2007

      Oversaw specific areas of larger client accounts and responsible for leading smaller client accounts for the largest public interest communications firm in the United States, specializing in non-profits and advocacy organizations. Oversaw specific areas of larger client accounts and responsible for leading smaller client accounts for the largest public interest communications firm in the United States, specializing in non-profits and advocacy organizations.

  • TomPaine.com
    • Washington, D.C.
    • Intern
      • Jan 2005 - May 2005

      Editorial staff and blogger. Editorial staff and blogger.

    • United States
    • Political Organizations
    • 1 - 100 Employee
    • Communications Intern
      • Sep 2004 - Dec 2004

      Media relations and writing. Media relations and writing.

    • United States
    • Banking
    • 700 & Above Employee
    • Senior Administrative Assistant
      • Feb 2002 - Aug 2004

    • Film Production Intern
      • Jan 2002 - May 2002

Education

  • Colby College
    Bachelor of Arts, American Studies
    1997 - 2001
  • The George Washington University
    MA, Media and Public Affairs
    2004 - 2006

Community

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