Senior Research Data Librarian

• Oct 2022 - Present

Research Librarian

• Nov 2020 - Oct 2022

• Plans strategies (individually or collaboratively) to research and provide nonpartisan, succinct, and accurate responses to Research Bureau clients• Uses knowledge of, and creativity in applying, a wide diversity of digital and paper-based reference materials, particularly those focusing on public policy, legislative, regulatory, historical, legal, or other perspectives appropriate to the nature of the request.• Conducts research online and in physical environments, using both commercial and free databases, open information sources or phone research, including digital, print, micro-film/fiche, and databases leveraging relevant government, commercial, academic and other resources provided by a variety of entities, including government agencies, nonprofit organizations, academic journals, news media, archival documents, legal databases and others.• Employs technology to create appropriate response to match client information needs, including tables, charts, and other visualizations, and when appropriate, synthesizes relevant materials.• Provides peer review of colleagues’ work offering constructive criticism and coaching collegially Show less

Information Desk Supervisor

• Aug 2015 - Oct 2020

• Supervised a team of 60 student employees across five service points, including managing desk coverage schedules for 19+ daily hours of operations, training and mentoring new student staff, managing the unit's budget, and delegating tasks • Taught Access Services student employees to navigate library search tools including the library catalog, discovery system, subject databases, and LibGuides • Employed equitable and inclusive hiring and training practices, including a diversity statement on the job posting, advertising to marginalized groups, inclusion of pronouns on internal staff directory, training staff for implicit bias, services for people with disabilities, and locations of gender inclusive restrooms; founded Social Justice Reading Group for Access Services staff • Staffed the Privileges Desk for one hour every day, assisting patrons with blocked accounts, setting up library cards, and troubleshooting problems • Served as the Access Services liaison with Library Security • As the co-chair of the Student Supervisors Group, co-convened 3-6 meetings per year to create a safe gathering space for student supervisors to share knowledge and experience • Advised on service design during the 2016 Moffitt Library renovation to ensure Access Services policies could be easily implemented at two new service desks • Management experience with demonstrated focus on operational resilience and adaptability. Adapt quickly to service interruptions and building closures due to wildfire smoke, pandemic, and seismic construction work by quickly developing new service models. Show less

Intern, Reference Services

• Sep 2018 - Dec 2018

• Assisted students with their research needs at the Reference Desk • Located content, edited and published the Culinary Arts LibGuide • Assisted students with their research needs at the Reference Desk • Located content, edited and published the Culinary Arts LibGuide

Night and Weekend Supervisor

• Aug 2014 - Jul 2015

• Responsible for the supervision, hiring, scheduling, training, and performance management for Night and Weekend staff in the Public Services department • Provided high-level information assistance by utilizing UCSF Catalog, Melvyl Catalog, PubMed, and other related databases • Determined patron eligibility for various library services and creates borrowing accounts • During evenings and weekends, served as the primary liaison with campus police, security guards, housekeeping, environmental services, and other campus units • Promoted Employee Engagement Survey to Library staff and earned 92% completion rate Show less

Substitute American Sign Language Teacher

• Jan 2015 - Mar 2015

• Taught ASL to high school students one-on-one, 10 hours per week • Created and presented a two hour workshop on job searching and professionalism • Taught ASL to high school students one-on-one, 10 hours per week • Created and presented a two hour workshop on job searching and professionalism

Circulation Desk Student Supervisor at Davidson Library

• Sep 2013 - Aug 2014

• Responsible for the supervision, hiring, scheduling, training, and performance management of all student employees in the Circulation department• Scheduled 30-35 student assistants to ensure coverage for all operational hours• Implemented routines and training methods for students and continually monitored performance• Verified and submitted student time cards bi-weekly• Produced monthly reports of student hours and wage summary

Electronic Reserves Supervisor at Davidson Library

• Aug 2012 - Sep 2013

• Supervised four to seven students at a time, two hours a day• Provided assistance to instructors in submitting course reserve requests• Processed incoming physical and electronic reserve items daily

Night and Weekend Supervisor at Davidson Library

• Nov 2011 - Aug 2012

• Supervised four to seven students at a time, three to eight hours a day• Delegated work to maintain student employee productivity• Screened and resolved problems at the Circulation and Reserve Desk• Responsibilities included opening and closing the library, issuing library cards, and processing course reserve materials

Research Experience

• Jan 2009 - Dec 2013

• Research Assistant, UCSB Close Relationships Lab, 2012-2014• Survey Specialist, UCSD Health Services Research Center, 2011• Manager, United States Census, 2010• Research Assistant, VA Sleep Laboratory, 2009-2010• Research Assistant, UCSD Substance Abuse Lab, 2009

Customer Service Experience

• Jan 2005 - Dec 2011

• Loan Processor, American Internet Mortgage, 2010-2011• Sales Assistant, FanDiego Ceiling Fan Store, 2007• Sales Assistant, Baskin Robbins, 2005

Miscellaneous Experience

• Jan 2005 - Dec 2010

• Swap Shop volunteer, UCSB Housing, 2013-2014• Kitten Foster Parent, Animal Shelter Assistance Program, 2012• Facilities Assistant, UCSD Music Department, 2007-2010• Ped Band Secretary, UCSD Athletics, 2008-2010• Family Services Intern, Gompers Middle School, 2009• Pet Care Technician, Best Friends Pet Care, 2005