Experience

Atlantic Pacific International Rescue Ltd

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Communications Manager

  • Jul 2021 - Present

  Together with our Marketing Manager, jointly responsible for AP's Communication Team working in the UK and Japan.- Communications strategy for non-profit (mission-orientated) aims, as well as commercial marketing (selling courses, merch).- Content creation: visual assets library, UGC coordination, content policies & relationship building/management with providers, as well as basic graphic design.- Development of internal Comms Team structure & systems (tools & software, reporting structure & support, G Suite management),- coordinating Social Media strategy across all platforms- Managing LMS system Teamie for online education, digitizing educational courses

• APTV Project Manager

  • Mar 2020 - Present

  - Implemented the launch of APTV - an online platform for educational and outreach content regarding climate change, disaster preparedness, and ocean search & rescue efforts, primarily in humanitarian sectors working in the refugee crisis. - Continuously developing the APTV project: establishing contact & relationships with speakers and audiences in relevant humanitarian fields, coordinating project tasks within the team, and designing & facilitating the lecture series itself.



UWC International

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Office Administrator

  • Nov 2019 - Jul 2021

  Responsible for office management and staff welfare at the Berlin UWC office: - Helped open the Berlin office space in 2019, - managed accounts with suppliers/services, - event planning (virtual & in-person), - managing online comms tools and platforms, - helped facilitate the transition to remote working during COVID-19 - HR procedures & onboarding - PA to Executive Director Communications & Engagement support: - co-founder & facilitator of the UWC Unlocked Talks, a weekly online speaker series and engagement space in a 'Ted Talk' style for the UWC community. - drafting and editing public statements & communications to stakeholders, - assisting with the administration of the UWC Hub (alumni engagement platform), - technical organization of eventswith external stakeholders & partners - research, writing, & editing for briefs



World University Service of Canada (WUSC - EUMC)

• Canada
• International Trade and Development
• 200 - 300 Employee

• Communications Officer

  • Jan 2018 - Jun 2018

  - Supported the implementation of the Manitoba Council of International Cooperation's Women in Tourism Project, which sought to increase women's involvement in Sri Lanka's tourism industry and wrote the final project report for WUSC / Global Affairs Canada. - Organized community awareness sessions, publicity campaigns, and public radio recordings. - Coordinated with the Sri Lankan Tourism Authority, local hotel associations, hotel GMs & HR departments to advocate for gender-inclusive hiring and retention policies. - Organized & evaluated capacity-building workshops on specifics of tourism and entrepreneurship. - Completed project proposals, funding requests, & drafted reports for MCIC & WUSC/Uniterra and GAC.



Frank And Oak

• Canada
• Apparel & Fashion
• 100 - 200 Employee

• Member Services Manager

  • Jul 2015 - Apr 2017

  - Started as Member Services Representative and moved to co-managing a team of 15 people with 5 to 8 direct reports in 6 months. - Researched, developed and implemented the company's 24/7 (overnight) customer service. - Responsible for recruitment, hiring, and retention of customer service agents. - Developed and implemented training and evaluation procedures for staff. - Responsible for individual agent evaluation as well as overall team goals of 98%+ customer satisfaction & response times of under 1 min (LiveChat, phone + social media) & 3 hrs (email).



Journal of Political Affairs

• Canada
• Book and Periodical Publishing
• 1 - 100 Employee

• Editor in Chief

  • 2013 - Dec 2016

  - Conceptualized and launched the journal. - Coordinated with Concordia Political Science department, authors, artistic team, and external collaborators (printer, publisher, graphic designers, etc). - Interviewed and hired team members, structured project management, editorial principles and strategies. - Managed social media and created a website. - Conceptualized and launched the journal. - Coordinated with Concordia Political Science department, authors, artistic team, and external collaborators (printer, publisher, graphic designers, etc). - Interviewed and hired team members, structured project management, editorial principles and strategies. - Managed social media and created a website.



Akshara Foundation

• India
• Education Administration Programs
• 1 - 100 Employee

• Coordinator and Teacher

  • Jun 2010 - Feb 2011

  Program coordinator and teacher for Akshara non­-governmental organization, which acts as a supplementary education program for public high schools in the Maharashtra province of India as well as a private accelerated program for students who have been selected to study abroad (United World Colleges). Program coordinator and teacher for Akshara non­-governmental organization, which acts as a supplementary education program for public high schools in the Maharashtra province of India as well as a private accelerated program for students who have been selected to study abroad (United World Colleges).