Experience

NHS Nottingham and Nottinghamshire Integrated Care Board
• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee
• Senior Cancer Transformation Manager

  • Mar 2023 - Present

Nottingham University Hospitals NHS Trust
• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee
• Cancer Improvement Lead

  • Feb 2022 - Mar 2023


Nottingham University Hospital

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Project Lead

  • Oct 2018 - Feb 2022

  East Midlands Cancer Alliance funded project, understanding the system of the Cancer MDT meeting utilising a modified Work Domain Analysis approach integrated with Quality Improvement and Learning & Organisational Development workstreams. Designing protocols for patients who may not need full MDT discussion and developing training, coaching and support for MDT members.Working with teams to redesign the MDT meeting as a system which promotes the best possible environment for effective communication and decision making for cancer patients.Will be modified and rolled out across specialties and include other Trusts across the East Midlands; not exclusive to Cancer MDT Meetings. Show less

• Deputy Project Lead

  • Apr 2018 - Oct 2018

  October 2017 - March 2018 completed 6 month internship (half time secondment) in Service Improvement with the Nottingham Improvement & Transformation Team.Secondment extended full time to October 2018. Working to improve Multi-Disciplinary Team Meetings; a key decision-making point in a cancer patient's pathway. Challenges include the increasing demand and complexity of patients, environmental and technological factors, time, not feeling confident to speak up, shortages in resources (particularly in Radiology and Pathology), poor staff experience, inequitable discussion for patients and challenging culture and behaviour in some meetings.Understanding the system of the MDT meeting utilising a modified Work Domain Analysis approach integrated with Quality Improvement and Learning & Organisational Development workstreams. Designing protocols for patients who may not need full MDT discussion and developing training, coaching and support for MDT members.Working with teams to redesign the MDT meeting as a system which promotes the best possible environment for effective communication and decision making for cancer patients. Show less

• Service Manager

  • Sep 2016 - Apr 2018

  Management of 5 sub-specialties within the Ears, Nose and Throat Department including Head & Neck, Rhinology, Otology and the Nottingham Auditory Implant Programme, delivering outpatient clinics and theatre sessions.Accountable to Specialty General Manager for performance targets, including 18 week Referral to Treatment and Cancer 62 daysLine management of 3 Band 5 Deputies: undertaking annual appraisals, development and monitoring objectivesSpecialty lead for Head and Neck Task & Finish Group, redesigning the service to improve patient experience and specialty performance working within constraints of the national shortage of Head & Neck consultantsDeputised for 8A Specialty General Manager and was held accountable by the Division and the Corporate team for the Specialty's performanceSpecialty Lead for cancer performance, attended and was a member of the Midlands and East Cancer Collaborative eventsAttended Elective Care Annual Conference 2017 on behalf of the Trust and presented back to NUH's Cancer Performance Task Force, chaired by the Deputy Chief Operating Officer Show less



University Hospitals of Leicester NHS Trust

• United Kingdom
• Medical Practices
• 700 & Above Employee

• ED Activity Coder

  • Jun 2016 - Sep 2016

  Maintained patient coding within Emergency Care providing an efficient and high quality diagnostic and operative Clinical Coding Service which is linked to a CIP for the department. Ensured patients had been coded correctly for procedures and treatments, along with validation of recording patients' journeys.Continued to work on other projects such as International Recruitment, or LEADit, which won an HSJ Value award for Workforce, and the Hartley Larkin fabnhsstuff award for May 2016. Continued to work on improvement and quality projects for Acute Medicine and took on the role of Apprentice Admin Lead for the Department.Audited ambulance waits for patients and ambulance handover in accordance with the CQC's recommendations Show less

• Administrator and International Recruitment Co-ordinator

  • Mar 2015 - Jun 2016

  Validated the daily breach reports using clinical notes to verify 4 hour breach reasons, submitted weekly reports to the TDA.Co-ordinated the International Recruitment ProgrammeCreated and maintained the Ambulatory Directory of Services for UHL and the CCGs, educating colleagues in primary care about alternatives to ED for their patientsOrganised meetings and monitored key actions for the Acute Medicine Quality GroupManaged and mentored Business Admin Apprentices in the departmentKept the ED 'Team Read' folder and communication board up to date with Departmental news and any clinical governance issues Show less

• Improvement Specialist Intern

  • Oct 2014 - Mar 2015

  Six month graduate scheme run by Health Education East Midlands and the University of Leicester's Management School - I was placed in the Emergency Department at Leicester Royal Infirmary.Attended sessions about public sector management, NHS structures and reforms, quality improvement in the NHS, working in a measurement rich/ project managed environment and NICE standards.Became involved in several vital improvement projects within the department, including helping to streamline the international recruitment project that had been ongoing for about 18 months in response to the national shortage of A&E junior doctors. We increased the calibre of candidates and reduced spend on locum and agency doctors.I was also involved in the Ambulatory Emergency Care project, identifying patients who could be seen and treated in a ‘one stop shop’ and preventing admissions to hospital. At the end of my internship I gave a presentation to NHS managers and delegates from the University of Leicester about my time at the hospital and the projects I had been working on. Show less



V4D Asia

• Volunteer English Teacher

  • Jun 2013 - Jul 2013

  I worked in a team of multinational volunteers to plan lessons and teach English to up to seventy children aged four to eighteen. I worked in a team of multinational volunteers to plan lessons and teach English to up to seventy children aged four to eighteen.



Funky Pots

• United Kingdom
• Retail

• Customer Care and Catering Assistant

  • Jan 2010 - Sep 2011

  I was in charge of managing children’s birthday parties and other social gatherings of up to thirty people, which meant addressing large groups with confidence. I had a high level of responsibility including being left alone in charge for long periods of time and also supervised the induction of new members of staff and was responsible for reconciling takings at the end of the day. I developed a high level of customer service, liaising with clients and taking bookings and preparing refreshments. I was in charge of managing children’s birthday parties and other social gatherings of up to thirty people, which meant addressing large groups with confidence. I had a high level of responsibility including being left alone in charge for long periods of time and also supervised the induction of new members of staff and was responsible for reconciling takings at the end of the day. I developed a high level of customer service, liaising with clients and taking bookings and preparing refreshments.