Experience

Angell Animal Medical Center

• United States
• Veterinary Services
• 1 - 100 Employee

• Administrative Assistant

  • Oct 2021 - Present

  • Book appointments for clients • Convey detailed information regarding patient status to the doctor and other staff • Report, update and instruct clients by providing information regarding specialty and emergency care • Reply to emails from clients and forward information to doctors from clients • Answer emergency room phone calls as needed • Triage client calls and determine the appropriate response in an efficient yet compassionate manner • Utilize computer skills in Word, Excel and Outlook as well as Signature. Show less



Brigham and Women's Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Practice Secretary

  • Jan 2010 - Present

  •Greets all patients and enters appropriate information in the computer system, Schedules and confirms patient appointments•Answers multi-extension telephone. Triages phone calls, using judgment to the nature and urgency of the call•Acts as liaison between nurses, physician staff, and other departments, preps schedules for following day•Utilizes the computer and develops increased skills on the BICS, IDX, Percipio, LMR, Microsoft Outlook and other computer systems

• Practice Secretary

  • Jan 2010 - Apr 2022

  Act as key liaison for nurses, physician staff, and other departments with all patients and guestsPrepare staff schedules on a daily basisResponsible for the first point of contact for all patients and guests - greet, enter appropriate information in the computer system, schedule and confirm appointmentsTriage phone calls always using judgment to the nature and urgency of the callUtilize computer skills on the BICS, IDX, Percipio, LMR, Microsoft Outlook and other computer systems



State Street Bank

• Portfolio Assistant

  • Sep 2007 - Apr 2008

  Monitor trades, past due incomes, SMAC cash exceptions and other financial transactions Prepare funds for deadlines under tight deadlines Create archive organization structure for all historical documents Research exceptions and resolving Monitor trades, past due incomes, SMAC cash exceptions and other financial transactions Prepare funds for deadlines under tight deadlines Create archive organization structure for all historical documents Research exceptions and resolving



Hadlock Law

• United States
• Law Practice

• Legal Assistant/Receptionist

  • Dec 2005 - Aug 2007

  Verify all documents prior to client shipment Manage office and file organization Assist customers with document retrieval Responsible for various administrative duties (scanning, phone, mail, etc.) Verify all documents prior to client shipment Manage office and file organization Assist customers with document retrieval Responsible for various administrative duties (scanning, phone, mail, etc.)