Experience

The Chicago School

• United States
• Higher Education
• 400 - 500 Employee

• Assistant Director of Admissions

  • Jul 2023 - Present

• Executive Admissions Representative

  • Jul 2023 - Jul 2023

• Senior Admissions Representative

  • Sep 2022 - Jul 2023

• Admissions Representative

  • Mar 2020 - Sep 2022

  • Clearly articulates the mission and value of the designated higher education affiliate institution(s) to prospective undergraduate and/or graduate students.• Provides superior customer service to students through the entire admission process.• Consistently achieves performance goals for each term by maintaining targeted conversion metrics at each stage of the admission process• Responds to all new inquiries quickly and maintains consistent communication with all students throughout the admission process.• Completes a high level of outbound calls per day to reach prospective students in a timely manner.• Conducts telephone-based personal interviews to qualify prospective students on their educational goals and interests, to explain available academic programs, to advise them on admission requirements, and to ensure that all admission paperwork is completed properly. Provides more in-depth counseling for undecided students.• Makes decisions concerning admission, appropriately adhering to all policies and procedures.• Live Chat Operator.• Produces accurate applicant and inquiry reports, including forecasts, on a regular basis.• Performs other recruiting and social media advertisements. Show less



Camp Kum-Ba-Yah

• Lynchburg, Virginia Area

• High Adventure Course Director & Office Administrator

  • Aug 2016 - Mar 2020

  • Developed and scheduled college outreach, volunteer, and educational programs. • Managed fundraising events. • Responded to office inquiries via email and phone. • Recruited, trained, and managed full-full staff. • Provided residential and online enrollment guidance. • Processed and recorded registration payments. • Created lesson plans, prepared/researched environmental and academic materials. • Supervised camp activities and developed recreational plans. • Focused on supporting the overall positive engagement of students, children, and staff. • Recruited, trained, and managed full-time staff. • Organized and implemented safety procedures through ACA accreditation standards. • Directed all challenge course excursions. • Coincide with families in conflict-resolution when difficulties from children with developmental disabilities arise. Show less



Puro-Clean

• Beaufort, North Carolina

• General Laborer

  • Sep 2018 - Nov 2018

  • Mold & water home restoration. • Demolition. • Set up/take down equipment. • Responsible for following Priority Response Standards. • Hurricane relief work after Hurricane Florence hit the coast of North Carolina in 2018. • Helped families and businesses overcome the devastating setbacks caused by water, fire, mold and other conditions resulting in property damage. • Mold & water home restoration. • Demolition. • Set up/take down equipment. • Responsible for following Priority Response Standards. • Hurricane relief work after Hurricane Florence hit the coast of North Carolina in 2018. • Helped families and businesses overcome the devastating setbacks caused by water, fire, mold and other conditions resulting in property damage.



Monkee Joes

• Forest, Virginia

• Barista

  • May 2017 - Jan 2018

  • Open and closed the store according to procedure • Maintained a clean and safe food & sanitation environment according to regulation • Trained incoming staff to uphold a strong internal and external culture • Open and closed the store according to procedure • Maintained a clean and safe food & sanitation environment according to regulation • Trained incoming staff to uphold a strong internal and external culture



Shoe Department

• Lynchburg, Virginia Area

• Sales Associate

  • Oct 2016 - Apr 2017

  • Identified customer needs, prevented theft, recorded sales, and stocking inventory. • Identified customer needs, prevented theft, recorded sales, and stocking inventory.



Food Lion

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Feb 2014 - Apr 2016

  • Provided customer service, handled transactions and stocking inventory. • Provided customer service, handled transactions and stocking inventory.