Experience

VA Enterprises

• United States
• Financial Services
• 1 - 100 Employee

• Director of Human Resources

  • Jul 2023 - Present



Kids' Food Basket

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Manager of Human Resources

  • Mar 2021 - Jul 2023

  Grand Rapids, Michigan, United States



LMCU

• United States
• Banking
• 700 & Above Employee

• Benefits Specialist

  • Jan 2019 - Mar 2021

  Grand Rapids, Michigan, United States -Provided benefits expertise to West Michigan’s largest credit union with 1,400 employees. -Responsible for the day-to-day management and administration of the employee benefit programs. -Oversaw and mentored benefits intern. -Maintained HRIS system (Workday) which included processing benefit enrollments, terminations, changes, and open enrollment. -Developed benefits communication regarding eligibility, retirement plans, wellness program, and initiatives. -Performed… Show more -Provided benefits expertise to West Michigan’s largest credit union with 1,400 employees. -Responsible for the day-to-day management and administration of the employee benefit programs. -Oversaw and mentored benefits intern. -Maintained HRIS system (Workday) which included processing benefit enrollments, terminations, changes, and open enrollment. -Developed benefits communication regarding eligibility, retirement plans, wellness program, and initiatives. -Performed reconciliation of benefit invoices, calculated payments for employees on unpaid leave, compiled various reports, and conducted audits.

• Human Resources Generalist II

  • Aug 2018 - Jan 2019

  Grand Rapids, Michigan, United States -Provided human resources expertise to West Michigan’s largest credit union with 1,400 employees. -Facilitated partnerships with internal managers and departments. -Conducted full cycle recruitment for exempt and non-exempt positions which includes screening resumes and video interviews, conducting interviews, recommending finalists, generating offers, and conducting orientations. -Managed FMLA, workers’ compensation, and unemployment claims.



Mel Trotter Ministries

• Non-profit Organizations
• 1 - 100 Employee

• Interim Human Resources Director

  • Jun 2018 - Aug 2018

  Grand Rapids, Michigan, United States -Provided human resources expertise on an interim basis to a non-profit organization which provides rescue and restoration programs to individuals and families who are experiencing homelessness. -Oversaw and directed the human resources department staff. -Developed and implemented improvement processes. -Ensured the human resources function adhered to all applicable laws and regulations. -Developed best practices for recruiting and onboarding. -Handled employee relations issues… Show more -Provided human resources expertise on an interim basis to a non-profit organization which provides rescue and restoration programs to individuals and families who are experiencing homelessness. -Oversaw and directed the human resources department staff. -Developed and implemented improvement processes. -Ensured the human resources function adhered to all applicable laws and regulations. -Developed best practices for recruiting and onboarding. -Handled employee relations issues by providing education and consultation to management. -Created separation documents and conducted separation meetings. Show less



RDV Corporation

• United States
• Financial Services
• 100 - 200 Employee

• Senior Human Resources Generalist

  • Jan 2016 - Aug 2017

  Grand Rapids, Michigan, United States -Provided high level of confidential and professional service in a private family office environment for 375+ employees. -Consulted with family members, corporate executives, and key management contacts regarding various special requests, inquiries, and projects; handled household staffing and corporate matters to ensure family needs and expectations were met at all times. -Handled duties and projects of the Director of Human Resources. -Assigned daily work, coached, and mentored the… Show more -Provided high level of confidential and professional service in a private family office environment for 375+ employees. -Consulted with family members, corporate executives, and key management contacts regarding various special requests, inquiries, and projects; handled household staffing and corporate matters to ensure family needs and expectations were met at all times. -Handled duties and projects of the Director of Human Resources. -Assigned daily work, coached, and mentored the Human Resources Coordinator and Human Resources Assistant. -Performed full cycle recruitment for exempt and non-exempt positions which included developing job descriptions, determining pay ranges, screening resumes, creating interview questions, conducting interviews, recommending finalists, generating offers, and conducting orientations. -Researched and recommended employee benefit plans and programs, surveyed industry trends, and analyzed complex benefits information. -Prepared annual employee compensation adjustments, researched and recommended increases to pay ranges, and created executive summary for corporate meetings with family members. -Handled employee relations issues by providing guidance and counsel regarding policy interpretation to managers. -Monitored performance appraisal system, provided training to managers, researched and developed recommendations. -Facilitated employee exit process which included creating separation documents and conducting separation meetings, performing voluntary exit interviews, and collection of company property. -Developed and managed employee special occasion and recognition programs. -Led the Emergency Medical Response team which included coordinating and participating in first aid, CPR, and AED training, creating and implementing emergency procedures, and ordering equipment.

• Human Resources Generalist

  • Jan 2006 - Jan 2016

  Grand Rapids, Michigan, United States -Provided high level of confidential and professional service in a private family office environment for 375+ employees. -Consulted with family members, corporate executives, and key management contacts regarding various special requests, inquiries, and projects; handled household staffing and corporate matters to ensure family needs and expectations were met at all times. -Assigned daily work, coached, and mentored the Human Resources Coordinator and Human Resources… Show more -Provided high level of confidential and professional service in a private family office environment for 375+ employees. -Consulted with family members, corporate executives, and key management contacts regarding various special requests, inquiries, and projects; handled household staffing and corporate matters to ensure family needs and expectations were met at all times. -Assigned daily work, coached, and mentored the Human Resources Coordinator and Human Resources Assistant. -Performed full cycle recruitment for exempt and non-exempt positions which included developing job descriptions, determining pay ranges, screening resumes, creating interview questions, conducting interviews, recommending finalists, generating offers, and conducting orientations. -Researched and recommended employee benefit plans and programs, surveyed industry trends, and analyzed complex benefits information. -Prepared annual employee compensation adjustments, researched and recommended increases to pay ranges, and created executive summary for corporate meetings with family members. -Handled employee relations issues by providing guidance and counsel regarding policy interpretation to managers. -Monitored performance appraisal system, provided training to managers, researched and developed recommendations. -Facilitated employee exit process which included creating separation documents and conducting separation meetings, performing voluntary exit interviews, and collection of company property. -Developed and managed employee special occasion and recognition programs. -Led the Emergency Medical Response team which included coordinating and participating in first aid, CPR, and AED training, creating and implementing emergency procedures, and ordering equipment.



Kent District Library

• United States
• Libraries
• 100 - 200 Employee

• Human Resources Specialist

  • Dec 2001 - Jan 2006

  Comstock Park, Michigan, United States -Provided human resources expertise to a large library system encompassing 18 branches and a service center. -Oversaw and assigned daily work to the Human Resources Assistant. -Processed bi-weekly payroll for 285+ employees which included entering payroll changes, verifying electronic time records, and running reports. -Managed full cycle recruitment for all locations which included creating postings, reviewing applications and resumes, revising interview questions, participating on… Show more -Provided human resources expertise to a large library system encompassing 18 branches and a service center. -Oversaw and assigned daily work to the Human Resources Assistant. -Processed bi-weekly payroll for 285+ employees which included entering payroll changes, verifying electronic time records, and running reports. -Managed full cycle recruitment for all locations which included creating postings, reviewing applications and resumes, revising interview questions, participating on interview teams, and coordinating onboarding. -Coordinated and managed various employee programs which included benefits, flu shots, and service awards. -Conducted pension plan administration which included preparing pension benefit estimates, calculating health insurance and cost-of-living adjustments for retirees, and providing data for annual actuarial report. -Performed job audits by reviewing classification and compensation details, developing job descriptions, and analyzing reported data. -Prepared and monitored salary and benefit budgets. -Managed FMLA, workers’ compensation, unemployment claims, garnishments, and COBRA. -Provided coaching to managers regarding the grievance process, employee relations issues, and performance plans. Show less



Employment Traditions

• Human Resource Coordinator

  • Nov 1999 - Dec 2001

  Grand Rapids, Michigan, United States -Managed PEO accounts and temporary placements for a variety of industries. -Created client employee handbooks, handled unemployment claims, interviewed and matched candidates to positions, and conducted orientations.