Sarah Gerold
Order Admin Supervisor at Proozy- Claim this Profile
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Topline Score
Bio
Credentials
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Microsoft Certified Professional - Windows 2000 Professional
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Experience
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PROOZY
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United States
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Retail
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1 - 100 Employee
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Order Admin Supervisor
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Oct 2016 - Present
Advanced Inventory Management and Shipping platform proficiency including Shipstation, SkuVault, Channel Advisor, Shopify, and EasyShip Expert in Postage Optimization for significant company savings Microsoft Office, with an emphasis on Excel-Advanced/Pivot Tables Managing highly complex company initiatives Key lead in multiple new system integrations Building high performing teams Managing relationships with partner representatives, vendors, and clients Partnered with digital platform and member-facing communication teams on escalated issues Oversaw up to 15,000 shipped orders per day Coordinating Marketplace Portals (Amazon Seller Central, Woot!, Dropship Portal) for reporting and tracking
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Wells Fargo
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United States
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Financial Services
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700 & Above Employee
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Work Director
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Nov 2006 - Apr 2016
Work Director II, January 2013 – April 2016 Wells Fargo Corporate Trust Minneapolis, MN Organize, direct work flow, and quality control of initial warehouse fundings, trailing docs, and transfers Support processors through training, feedback, coaching, and recognition Assist Account Management team with research & client’s questions to provide high levels of customer service Work closely with management to achieve departmental goals, increase efficiency and consistence Run reports to analyze work production, document sets, exceptions, stages, and statuses Exceptional working knowledge of emBTRUST Securities Administration Services Analyst I, July 2012 – January 2013 Wells Fargo Corporate Trust Minneapolis, MN Support SAS 2 & 3’s with daily workload and projects Build and Maintain relationships with Longevity clients and carrier contacts Main point of contact for custody tracking collaboration with 1055 custody vault Fluent in multiple systems including BPM, PACS, CTSLink, LIAP, Business Objects, emBTRUST, and FileNet Operations Processor III, March 2011 – July 2012 Wells Fargo Corporate Trust Minneapolis, MN Process initial file reviews, trailing docs, and reinstatements Organize and assign daily mail flow Operations Clerk II, November 2006 – March 2011 Wells Fargo Home Mortgage Eagan, MN Ensure quality of OCR system while maintaining SLA’s Test new software implementations Collaborated in coaching team members resulting in error rate decreasing from 20 to 2% Participated in an SQA Mentorship program
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Education
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Minnesota School of Business
Information Technology -
Normandale Community College
General Studies
Community
