Program Coordinator

• Apr 2021 - Present

Conference & Outreach Manager

• Apr 2018 - Mar 2021

Provide support to the program in the areas of client services, contract negotiation, and budget management. Client Services: Work with a very wide range of internal and external clients to market program services and negotiate contracts, making the program a one-stop-shop for conference and guest clients within complex parameters to meet clients’ needs, i.e. dietary restrictions, religious constraints, cultural observances and GLBT requests for housing. Coordinate with campus partners to ensure all campus entities and work within set time frames for client events, billing and guest registrations. Contract Development and Negotiation: Oversee the contracting process for the program by working with University legal services, accounting and Housing administration to ensure contracts are up-to-date on an annual and as needed basis; adjust Conference Services policies based on changing parameters such as NCAA regulations, financial liability and compliance. Budgeting: Provide internal budget oversight for (approximately $1.5M) ensuring that funds are being spent and received correctly. JVs, monthly P-Card reconciliations and requests for budget revisions as needed. Creates billing structures for clients who are hosting events with grants or funds that have uncommon parameters, i.e. international funds, restricted funds, etc. Perform monthly audits of contracts and financial records. Outreach: Work with numerous Campus Partners to ensure University Housing’s presence at University-Wide events. Includes not only managing scheduling of over 75 staff members over an academic year, but also management (budget, inventory, ordering, planning) of marketing collateral materials used in University Housing Outreach initiatives. Show less

Conference & Events Manager

• Aug 2015 - Apr 2018

Responsibilities included: served in multiple capacities for internal and external events, meetings, conferences, residential housing for non-university guests, and scheduling facilities; assisting facility office with management of 15 campus buildings and program coordination for vendors, volunteers, contractors, and internal and external clients; developed budgets and reports for CFO and administration; tracked purchasing and billing for external group facility use and contract fulfillment. Show less

Director of Student Activities

• May 2013 - Aug 2015

• Provide planning, management, and strategic direction for programs aimed to support student transition and the engagement of new and continuing students.• Advise and support student leaders in the planning and operation of orientation and campus activities.

Financial Aid Advisor & Work-Study Coordinator

• Feb 2013 - May 2013

• Enage actively with the campus community and potential constituents through discussions of financial aid award information and the financial verification process• Assist in various tasks in office management, data reporting, and financial aid information dissemination• Receive specialized training under the supervision of Office of Financial Aid staff

Rental Rush Floor Manager & Bookstore Associate

• Oct 2011 - Jan 2013

• Handle a variety of sales, funds and university accounts using VisualRatex Point of Sale system • Assist in implementing student bookstore associate customer service training, mentoring and supervision of student bookstore associates• Train & manage 20-25 temporary employees on point of sale system during textbook rental rush periods • Manage on-site University Bookstore football stadium location including: store set up & breakdown, POStroubleshooting, customer service management, theft security, and student employee supervision Show less

State Authorization Compliance Assistant

• Feb 2012 - Dec 2012

• Assist the Office of Academic Affairs and Legal Counsel with compiling data and research for the University’s compliance with the Department of Education’s state authorization regulations• Initiate communications with out of state agencies regarding the application process required for the University to become authorized to operate within that specific state• Track communications and maintain an accurate accounting of compiled results and assist with preparing applications for specified authorization• Complete compiled reports and file directly to State Authorization Committee and report any changes in state regulations and ASU presence matters as necessary Show less

Graduate Student

• Aug 2011 - Dec 2012

Master of Arts, Higher Education AdministrationSpecialization: College Student Development

Bookstore Manager

• Feb 2009 - Jul 2011

• Managed all aspects of bookstore operations including: budget and financial statements, event marketing and organization, customer service policies and implementation, data inputting and reporting, student associate training, product ordering, and point of sale system maintenance• Supervised & advised one full-time assistant manager and four to six part-time student employees• Marketed events, ideas, and products aimed at specific buyers through use of flyers, social media, and campus communications including Commencement, Convocation, and specialized event weekends • Hosted interdepartmental discussions, planning, marketing, sales and events through the Bookstore Advisory Committee, Commencement Committee, and Student Government Association • Developed a working knowledge of the College Textbook Cycle including: ordering, stocking and returning • Ensured full bookstore compliance with federal Higher Education Opportunity Act regulations• Implemented positive interpersonal relations and customer service with all institutional constituents Show less

Assistant Bookstore Manager

• Aug 2008 - Feb 2009

• Monitored Point of Sale (POS) computer system and register • Coordinated initial set-up, evaluation and management of retail web-ordering portal • Supervised four to six part-time student employees