Sarah Frey
Transaction Relationship Coordinator | Marketing Support | Lead Generation Specialist at VIRTUAL ASSISTANT- Claim this Profile
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Bio
Credentials
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Virtual Transaction Coordinator for Real Estate Agents
UdemyJul, 2021- Oct, 2024 -
Nonprofit Essentials Certificate Program
NonprofitReadyOct, 2019- Oct, 2024 -
Incident Response Planning
Lynda.comSep, 2019- Oct, 2024 -
Learning Computer Security and Internet Safety
Lynda.comSep, 2019- Oct, 2024 -
Managing a Customer Contact Center
Lynda.comSep, 2019- Oct, 2024 -
Managing a Customer Service Team
Lynda.comSep, 2019- Oct, 2024 -
Quality Standards in Customer Service [2016]
Lynda.comSep, 2019- Oct, 2024 -
Word Essential Training (Office 365)
Lynda.comSep, 2019- Oct, 2024 -
An Individual's Right to Access and Obtain Their Health Information Under HIPAA
MedscapeAug, 2019- Oct, 2024 -
Freelancing Tips
Lynda.comAug, 2019- Oct, 2024 -
Introduction to IT and Cybersecurity
CybraryAug, 2019- Oct, 2024 -
Learning HubSpot CRM
Lynda.comAug, 2019- Oct, 2024 -
Windows 10 May 2019 Update New Features
Lynda.comAug, 2019- Oct, 2024 -
Windows Quick Tips
Lynda.comAug, 2019- Oct, 2024 -
Word: Mail Merge for Beginners
Lynda.comAug, 2019- Oct, 2024 -
ID Checkpoint
360training.comJul, 2019- Oct, 2024 -
Safe Internet
Certified SecureJul, 2019- Oct, 2024 -
Citizens Academy
Calvert County GovernmentMar, 2019- Oct, 2024 -
Google Beginner Analytics
GoogleFeb, 2019- Oct, 2024 -
Adult and Pediatric CPR/AED and First Aid
American Red CrossSep, 2019- Oct, 2024 -
The Fundamentals of Digital Marketing
Google
Experience
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VIRTUAL ASSISTANT
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IT Services and IT Consulting
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300 - 400 Employee
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Transaction Relationship Coordinator | Marketing Support | Lead Generation Specialist
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Sep 2018 - Present
Created and maintained client database used for monthly marketing correspondence towards lead generation. Developed and maintained procedures database to document systems, transactions and standards of operations. Organized documents, correspondence templates and checklists to assist with daily transactions and ease of use. Maintained business social media page leading to a measurable increase in views and shares of property listings. Familiarized with new techniques and marketing promotion solutions improving realtor’s visibility in local area. Produced marketing materials and correspondence to identify and qualify sales leads and prospective clients.
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MEDITECH
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Applications Specialist
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Mar 2005 - Jul 2011
Provided customer service through software support for clinical IT staff at several hospitals. Resolved software issues through troubleshooting, research and replication. Collaborated with programmers to deliver code fixes to resolve issues in a timely manner. Performed on-site assessments to recommend improvements to fully utilize software features and reports. Coordinated and presented at several educational seminars and workshops to increase utility and ease of use. Submitted knowledge base articles supplementing internal and customer knowledge and troubleshooting. Assisted in the delivery of custom and priority software code changes for blood bank software following all regulatory procedures for medical devices and guidelines set by the FDA. Monitored blood bank software issues in the 6x platform as member of Blood Bank Internal Review Board. Mentored and trained new hires on clinical applications, routines and dictionaries with aim of customer support. Participated in interview process for new hires. Performed supervisory duties as needed.
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State of Rhode Island
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United States
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Government Administration
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700 & Above Employee
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Community Relations Intern
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Sep 2004 - Dec 2004
Developed analytical skills in a professional office setting. Assisted with simple and complex assignments and projects that promoted the agenda of the Governor. Practiced critical administrative and organizational skills. Learned special project components such as timeline implementation, press release edition, correspondence composition, site visit logistics, scheduling and following up with priority contacts. Expanded knowledge of meeting and public hearing protocol. Organized effective time-management skills and judgement calls in order to complete numerous allocated tasks.
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Greenwich Bay Manor
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United States
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Mental Health Care
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Dietary Aide
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1999 - 2000
Planned meals and prepared dining room serving several meals each day for facility clients. Responsible for serving diet and diabetic meals to specific clients following strict protocol. Assisted with meal prep and dining room/kitchen cleanup each day. Attended social functions that promoted interpersonal skill practice. Planned meals and prepared dining room serving several meals each day for facility clients. Responsible for serving diet and diabetic meals to specific clients following strict protocol. Assisted with meal prep and dining room/kitchen cleanup each day. Attended social functions that promoted interpersonal skill practice.
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Park Ranger I
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May 1997 - Sep 1997
Performed beach and restroom cleanup duties and light maintenance at state beach locations (Galilee, Scarborough, Roger Wheeler) in a teamwork atmosphere. Patrolled beach and parking lots to assist in attendee parking and admission regulatory compliance. Managed sale of day and season beach passes to customers at point-of sale. Expanded on time management skills plus monetary possession responsibility in a public servant position. Performed beach and restroom cleanup duties and light maintenance at state beach locations (Galilee, Scarborough, Roger Wheeler) in a teamwork atmosphere. Patrolled beach and parking lots to assist in attendee parking and admission regulatory compliance. Managed sale of day and season beach passes to customers at point-of sale. Expanded on time management skills plus monetary possession responsibility in a public servant position.
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Education
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1999 - 2004
University of Rhode Island
Bachelor of Arts - BA, Political Science
Community
