Sarah French (she/her)

Director, Simulations at Mursion
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

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Nirmala Prakash, Ph.D. (she/hers)

During my tenure at Mursion Sarah and I routinely worked together on the most high stakes, critical and sensitive projects within DEI and Healthcare. Sarah’s role was to oversee the team that designed simulations for learners to practice difficult conversations dealing with stigma, bias and interpersonal communications. At times these projects were at a standstill or had a major personnel barrier that we had to navigate. I had the opportunity to see Sarah shine under pressure. Sarah was laser focused on the goal, problem-solving as we went all while deepening the partner relationships along the way. In a fast paced environment with barriers around every corner, Sarah is the person you want on your team. Her stellar work aside, Sarah is a delight to work with, funny, engaging and always looking out for those on her team.

LinkedIn User

I had the distinct and unique pleasure of working with Sarah French both as one of her clients and later as a colleague when I became a Mursion employee. Sarah is a dedicated professional that is fully committed to her team, her responsibilities and her clients. She works tirelessly to ensure that the quality of the product and service she provides meets the needs of the client while simultaneously is in keeping with the business objectives. She selflessly and expertly lead and trained dozens of employees who needed to quickly learn an endless array of unique and complex requirements associated with delivering hundreds of scenarios to high stakes and demanding Fortune 500 clients. She is comfortable working in the extremely fast paced, demanding, and often times ambiguous environment that is typical of a tech start up. She is a caring and personable leader who demonstrates genuine empathy for everyone she interacts with. I would gladly work with Sarah French again and think she should be given strong consideration for leadership roles that leverage her many strengths and talents.

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Credentials

  • Diversity, Equity and Inclusion in the Workplace Certificate
    USF Corporate Training and Professional Education
    May, 2021
    - Nov, 2024
  • Introduction to Human Centered Design
    IDEO.org
    Mar, 2021
    - Nov, 2024

Experience

    • United States
    • Professional Training and Coaching
    • 100 - 200 Employee
    • Director, Simulations
      • Jul 2020 - Present

      I focus daily on defining delivery and design strategy and work to create content and a sustainable and scalable simulation specialist ecosystem. I deliver content strategy, ensuring correct content delivery within the appropriate form for users to navigate interactive learning experiences. I engage with thought partners and cross-functional peers in leadership, product, client success, and operations teams to mold the company’s vision and overall mission. I preserve adequate and abreast knowledge of industry practices and risk mitigation to direct clients and internal teams to develop apposite and safe learning experiences.

    • Professional Services Manager: Scenario Design
      • Jul 2019 - Present

      I work with Learning and Development leaders across industries to develop challenging, interactive simulations for learners to practice communication skills. Whether it's delivering tough feedback, addressing a micro-aggression, pitching to a potential client, de-escalating an upset customer or any other challenging conversation, I work to understand your organization's unique culture to create authentic simulations where your learners can build confidence navigating tough interactions.

    • Lead Simulation Specialist
      • Aug 2015 - Present

      As a Lead Simulation Specialist, I partner with clients to design scenarios that authentically recreate challenging conversations and experiences that are unique to their organization. Next, we provide their team a safe, risk-free setting to practice their responses and discover their reactions. I train our team of SIM Specialists to deliver authentic role-plays and deliver specific feedback. Basically- if you've ever wondered how your team interacts with clients and colleagues, I can show you. I'll help you discover what's working and what needs work in the "soft skills" department.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Actor/Health Educator
      • 2007 - 2012

    • United States
    • Performing Arts
    • 1 - 100 Employee
    • Actor
      • 2004 - 2006

    • Actor
      • 2004 - 2006

    • United States
    • Investment Management
    • 100 - 200 Employee
    • Property Assistant
      • 2001 - 2005

Education

  • Florida School of the Arts
    Acting
    1998 -

Community

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