Experience

MedQuest Associates

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Payment Poster/Medical Billing Specialist

  • May 2009 - Present

  to Insurance Representative / Payment Poster PresentAccounts Receivable - Working denials and resubmitting claims to ensure that patients’ accounts get paidData Entry – Mostly entering in patient and insurance informationPhone contact with insurance companies and patientsPayment Posting – Electronic and manual posting of patient and insurance payments and denialsDaily and End of Month Balancing - Pulling reports and matching posting totals to deposit totalsPatient Refunds-Pulling credit balance reports and then processing and printing refund checks to patients that have overpaid



NC Baptist Hospital

• Medical Unit Secretary

  • Feb 2008 - Nov 2008

  Medical Unit Secretary – Oncology/Hematology Unit Entry of data contained within patient’s charts  Maintaining and organizing patient’s charts – Including Drs’ progress notes, operative reports, radiology reports etc.  Answering inbound calls Great customer service skills dealing with patients and their families Multitasking at a fast pace Great Computer Skills Ordered any supplies that the nurses or doctors requested- Kept the supply room well stocked Worked well in stressful situations



JC Penney

• Customer Sales Associate

  • Nov 2004 - Feb 2008

   Great Customer Service Skills and Interaction Cashier – Accurately balanced the money in my cash drawer to equal the total on my daily receipts. Stocked and maintained my department  Sales commission associate in fine jewelry  Great Customer Service Skills and Interaction Cashier – Accurately balanced the money in my cash drawer to equal the total on my daily receipts. Stocked and maintained my department  Sales commission associate in fine jewelry



EMS Management & Consultants

• Patients Records Associate

  • Jun 2001 - Aug 2003

   Data entry of ambulance call reports, including insurance information Customer service for subscription plan, Wake County EMS Phone contact with attorneys and patients A/R posting Filing, mailroom experience  Data entry of ambulance call reports, including insurance information Customer service for subscription plan, Wake County EMS Phone contact with attorneys and patients A/R posting Filing, mailroom experience