Legal Assistant

• Jul 2023 - Present

Office Manager

• Nov 2020 - Jul 2023

Ensure accurate payroll is recorded for all hourly wage employees and maintain PTO records for all employees; Interact with clients to address and resolve any concerns and service requests, keeping them up to date with the progress of their request and resolving escalated customer service issues within the office; Provide support and assistance for clients throughout the claims process; Collect accounts receivable and pay office bills; Ensure the office meets corporate compliance and risk management guidelines; Train and develop employees, creating improvement plans and responsible for disciplinary actions when necessary; Create and maintain office reports, files, and reference binders; Maintain agent and team calendars, schedule and lead meetings, coordinate team events; Complete private errands and tasks for the agency owner; Support day to day office operations. Show less

Assistant Manager

• May 2019 - Apr 2020

Management Assistant

• Aug 2018 - May 2019

Rent vehicles to customers offering upgrades and educating them on which protection products best suited their needs; coordinated office schedule; marketed our branch to local body shops to build relationships and gain new business; provided managerial support during weekend shifts; acting branch manager when branch and assistant managers were out of office; daily bank deposits; accounts receivable.

Management Trainee

• Nov 2017 - Aug 2018

Rent vehicles to customers offering upgrades and educating them on which protection products best suited their needs; coordinated office schedule; marketed our branch to local body shops to build relationships and gain new business.

Administrative Assistant

• May 2017 - Nov 2017

Edit, proofread, and submit reports for distribution, making sure all data matched federal and state environmental guidelines; Maintained data reported for each project, updating spreadsheets as necessary; Screen phone calls and coordinate CEO and office calendars; Coordinate office travel for team members and CEO; Maintain inventory on office supplies, field equipment, data samples, and safety supplies; Coordinate the pick up and/or delivery of data samples; Accounts receivables; Coordinate client events and create marketing newsletter; Coordinate weekly office lunch meetings, including recording minutes and ordering food; Collaborated with marketing team on company rebrand; created site location maps using ArcGIS for each project; assembled all project report tables, graphs and images. Show less

Social Media Intern

• Feb 2017 - May 2017

Analyze post success rate each week, keep up to date on new social media trends, keep up with posts on all of our social media sites, help inform and educate the surrounding community on what they can do to live healthier lives, and help the environment Analyze post success rate each week, keep up to date on new social media trends, keep up with posts on all of our social media sites, help inform and educate the surrounding community on what they can do to live healthier lives, and help the environment

Event Coordinator

• Jun 2014 - Feb 2017

Work with hotels, country clubs, and host sites, as well as caterers, and disk jockies to coordinate banquets. Also held and coordinated fundraisers to pay for these events Work with hotels, country clubs, and host sites, as well as caterers, and disk jockies to coordinate banquets. Also held and coordinated fundraisers to pay for these events

Assistant Manager

• Oct 2013 - Oct 2016

Complete daily office work and processing, make bank deposits daily, take catering orders, run raffles, come up with decorating ideas for the store, carry out disciplinary actions, keep in contact with store manager, franchisee owner, and district manager, place orders to keep store stocked Complete daily office work and processing, make bank deposits daily, take catering orders, run raffles, come up with decorating ideas for the store, carry out disciplinary actions, keep in contact with store manager, franchisee owner, and district manager, place orders to keep store stocked