Sarah Falkson, PMP
Operations Manager at AARP Foundation- Claim this Profile
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Topline Score
Bio
Annie H.
Sarah has always been a committed team player and highly detailed oriented with all aspects of her work. During Sarah’s time at Whole Foods Market she proactively took charge of multiple projects and made them her own, effortlessly taking them to success. Her high level of professionalism, and eagerness to help others, both encouraged and inspired those who worked with her. Sarah would be an asset to any team and has my highest recommendation.
Annie H.
Sarah has always been a committed team player and highly detailed oriented with all aspects of her work. During Sarah’s time at Whole Foods Market she proactively took charge of multiple projects and made them her own, effortlessly taking them to success. Her high level of professionalism, and eagerness to help others, both encouraged and inspired those who worked with her. Sarah would be an asset to any team and has my highest recommendation.
Annie H.
Sarah has always been a committed team player and highly detailed oriented with all aspects of her work. During Sarah’s time at Whole Foods Market she proactively took charge of multiple projects and made them her own, effortlessly taking them to success. Her high level of professionalism, and eagerness to help others, both encouraged and inspired those who worked with her. Sarah would be an asset to any team and has my highest recommendation.
Annie H.
Sarah has always been a committed team player and highly detailed oriented with all aspects of her work. During Sarah’s time at Whole Foods Market she proactively took charge of multiple projects and made them her own, effortlessly taking them to success. Her high level of professionalism, and eagerness to help others, both encouraged and inspired those who worked with her. Sarah would be an asset to any team and has my highest recommendation.
Credentials
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Project Management Professional (PMP)
Project Management Institute
Experience
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AARP Foundation
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United States
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Non-profit Organizations
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200 - 300 Employee
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Operations Manager
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أبريل 2022 - - الحالي
I am thrilled to transition from a contract role to a full-time employee with the Property Tax-Aide program. I am proud to work alongside a network of dedicated and tireless volunteers who leverage both their own passion for service and our best-in-class fintech to assist low-income older adults access property tax credits to age in place. In addition to managing the continued development of the fintech tool, I seek ways to remove roadblocks and streamline processes across multiple internal systems to make the volunteers' job of volunteering easier to do.
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Operations Manager
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يناير 2021 - أبريل 2022
• Developed and maintained relationships with Foundation Volunteer state leadership, preparing them for their Property Tax-Aide season and setting them up for success by quickly identifying roadblocks and implementing solutions• Managed the full lifecycle of a new learning management system, from leading the discovery and proposal process to onboarding to system implementation • Initiated and manged system improvements within Salesforce, including the development of dashboards to help Foundation Volunteer state leadership more efficiently manage their volunteers• Stood up a postage system, Pitney Bowes, to reduce the cost of mailing applications by $0.55/unit and cut down the amount of out-of-pocket expenses incurred by volunteers • Manged the requirements gathering and user acceptance testing for digital tools within the fintech tool
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Shea Radiance
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United States
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Manufacturing
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1 - 100 Employee
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Data and Reporting Consultant
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فبراير 2020 - يناير 2021
Provide consulting services to a growing body care producer, helping them access and understand their sales reports in order to create a targeted business development plan.• Self-taught on Whole Foods Market supplier portal to access sales information • Create customized Excel reports and analysis that provide better insights into sales performance and help tailor strategies to focus on growth opportunities Provide consulting services to a growing body care producer, helping them access and understand their sales reports in order to create a targeted business development plan.• Self-taught on Whole Foods Market supplier portal to access sales information • Create customized Excel reports and analysis that provide better insights into sales performance and help tailor strategies to focus on growth opportunities
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Project Manager and Administrative Support
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مارس 2020 - نوفمبر 2020
• Stood up critical business systems, such as QuickBooks and Gusto, for newly incorporated company in first year of operation• Identified areas lacking clear disciplines and create, document, and manage business processes to ensure operational continuity as business grows • Prepared monthly spending reports for company leadership to ensure spending did not outpace initial investment fund• Identified overpayments and errors applying retainers on contractor invoices, realizing $2,000 in credits owed
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CAVA
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United States
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Restaurants
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700 & Above Employee
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Testing and Implementation Project Manager
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يونيو 2018 - ديسمبر 2019
• Managed the life cycle of new menu items and operational procedures for restaurants, from the pilot testing phase through implementation across 90 units• Built and maintained strong relationships with restaurant team members, fostering collaborative partnerships through coaching, regular check-ins, and feedback loops • Defined project objectives and created scope and schedule that adhered to tight deadlines while ensuring restaurants could successfully execute • Monitored project progress, made necessary adjustments, and found alternate solutions based on team member feedback and data analytics tools to keep project on track • Led cross-departmental project teams of key stakeholders and facilitated weekly meetings to provide project updates and delegate tasks• Presented test analysis and made recommendations for project acceptance to senior leadership, including CEO and COO • Successfully contributed to the company’s bottom line by bringing to market the following items that fulfilled the 2019 Key Initiative in Guest Experience: o Harissa Honey Chicken, which added an average increase of $.05 per check o Fresno Pepper topping that reduced case cost by $20 with an average of 8 pounds more usable product o Sous-vide meatballs that reduced daily labor costs by 30-60 minutes per location o Pin pad devices that brought company into Payment Card Industry compliance and expanded payment options for guests
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Whole Foods Market
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United States
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Retail
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700 & Above Employee
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Operational Support Liaison
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مايو 2010 - يونيو 2018
• Provided project management support to the operations team at 23 store openings o Managed a portfolio of distributors and manufacturers, working with them on bulk buys to improve per unit cost and reduce freight costs by 10% o Managed 14 budget lines totaling several million dollars; monitored spending throughout projects to ensure Not To Exceed limits were not passed o Recognized as the 2015 Team Member of the Year for implementing a region-wide process improvement through the creation of a comprehensive store opening SOP • Created the Local Tours program, an educational initiative that connected store team members with local suppliers through on-site operational tours and visits • Served on the Local Committee, which redefined what products would be considered local to the Mid-Atlantic region• Developed a curriculum and trained store leadership on how to onboard local suppliers and manage their supplier relationships• Managed the Mid-Atlantic Local Producer Loan Program, a company-wide initiative to provide low-interest loans to local suppliers to grow their businesses o Vetted loan applicants and reviewed sales information to determine appropriate loan amounts and lengths o Negotiated exclusive product lines with two suppliers tied to loans in excess of $100K each
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Projects Assistant
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ديسمبر 2007 - مارس 2009
• Handled public outreach and community liaison to tens of thousands of residents on behalf of the Baltimore City Department of Public Works during smoke testing evaluation of the sewer shed system• Assisted managing partners in execution of employee leadership conferences for two multi-billion dollar corporations: Host Hotels & Resorts, and Laureate International Universities• Conducted research and gathered information in support of client projects • Handled public outreach and community liaison to tens of thousands of residents on behalf of the Baltimore City Department of Public Works during smoke testing evaluation of the sewer shed system• Assisted managing partners in execution of employee leadership conferences for two multi-billion dollar corporations: Host Hotels & Resorts, and Laureate International Universities• Conducted research and gathered information in support of client projects
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Copy Editor
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أكتوبر 2006 - نوفمبر 2007
• Completed multiple tasks on a nightly deadline while editing and designing on the sports department copy desk• Gave first reads to staff stories and edited the content • Completed multiple tasks on a nightly deadline while editing and designing on the sports department copy desk• Gave first reads to staff stories and edited the content
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Education
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2002 - 2006
Drake University
Bachelor of Arts - BA, Journalism and Mass Communications
Community
