Senior Quality Assurance Officer

• Apr 2021 - Present

Governance of quality processes including:- Write, review, and approve QMS records- Acting as Document controller- Conduct internal audits- Maintaining inspection readiness, support inspections from regulatory agencies & customers- Developing Quality Assurance systems and projects- Designing and collating metrics- Providing training- Quality point of contact- Continuous assessment of systems to ensure they are fit for purpose and meet regulatory guidance

Quality Assurance Officer

• Jul 2018 - Mar 2021

Governance of quality processes including:- Write, review, and approve QMS records- Maintaining inspection readiness, support inspections from regulatory agencies & customers- Designing and collating metrics- Providing training- Quality point of contact

Quality Control Officer

• Mar 2017 - Jun 2018

Quality Data Checker:- Review and check laboratory write-ups- Provide advice on ALCOA documentation- Perform metrics

Senior Healthcare Officer

• Apr 2015 - Mar 2017

Lab and Office role in Hospital Services; Receive and send out blood products to Hospitals in the region.- Liaising with Hospital and Research Staff- Working to multiple busy deadlines and keeping calm under pressure- Risk Assessor- Staff supervisor and trainer- Handling recall paperwork and products

Higher Healthcare Technical Officer

• Mar 2014 - Apr 2015

Lab Tech in Bacterial Testing department; sampled and monitored bacterial and fungal growth in platelets.- Sampling, storing and testing platelets- Dealing with positive results and following up further testing- Environmental monitoring- Teamwork- Handling hazardous waste

Bartender

• Feb 2014 - Mar 2014

Operations Assistant

• Oct 2013 - Jan 2014

- Building repertoire with customers and giving quality customer service - Overseeing hair care and personal hygiene section; includes presentation and hitting sales quotas - Knowledge of products and promotional offers - Stock rotation, count and ordering - Building repertoire with customers and giving quality customer service - Overseeing hair care and personal hygiene section; includes presentation and hitting sales quotas - Knowledge of products and promotional offers - Stock rotation, count and ordering

Assistant Bar and Shop Staff

• Oct 2012 - Aug 2013

- Quality customer service and dealing with complaints - Working autonomously and taking initiative by organising and cleaning - Multitasking by carrying out regular duties as well as serving customers - Quality customer service and dealing with complaints - Working autonomously and taking initiative by organising and cleaning - Multitasking by carrying out regular duties as well as serving customers