Enterprise Account Manager

• Oct 2023 - Present

Senior Account Manager

• Jul 2023 - Oct 2023

Mid Market Account Manager

• May 2022 - Oct 2023

Team Leader

• May 2019 - Oct 2020

Manage sales team and operations team. Interview and onboard operations team, sales representatives, and tour directors. Create hiring and training for new hires. Facilitate team meetings. Delegate and sets task deadlines for the team.

Travel Coordinator

• Oct 2017 - Oct 2020

Account manager for 40+ groups yearly. Specializing in customized itinerary building, managing and maintaining vendor relations, creating cost analysis to meet group budgets, contract negotiation, and creating travel agreements and payment schedules. Creates marketing materials for clients. Excels in problem solving and customer service. Implemented an Online Registration System for travelers to create accounts and make payments. Contributes to growth of the company by creating and executing… Show more Account manager for 40+ groups yearly. Specializing in customized itinerary building, managing and maintaining vendor relations, creating cost analysis to meet group budgets, contract negotiation, and creating travel agreements and payment schedules. Creates marketing materials for clients. Excels in problem solving and customer service. Implemented an Online Registration System for travelers to create accounts and make payments. Contributes to growth of the company by creating and executing new processes.

Sales & Travel Expert

• May 2016 - May 2017

Specialized in sales, and promoted and organized weekly events. Prepared itineraries, served as rooming manager for trips, encountered students throughout the city via guerilla marketing, communicated with students through social media, guided and led 600+ students on weekend and multi-day trips throughout Europe. Specialized in sales, and promoted and organized weekly events. Prepared itineraries, served as rooming manager for trips, encountered students throughout the city via guerilla marketing, communicated with students through social media, guided and led 600+ students on weekend and multi-day trips throughout Europe.