Content and Advertising Strategist

• Mar 2023 - Present

Product Manager

• Nov 2021 - Feb 2023

Purchasing Account Manager

• Oct 2019 - Oct 2021

Sales Support Specialist

• Jun 2019 - Oct 2019

Renewals Sales Support

• Jan 2017 - May 2019

Customer Service

• Aug 2014 - Dec 2016

Being the first point of contact from a Customer Services Security perspective for Fujitsu and AT & T

Assistant Editor

• Jun 2013 - Jun 2014

Creating and uploading adverts to our website.Assisting the editor with key tasks sourcing footage, music and images for use in broadcast.Creating sizzle reels for the retail department to showcase our products to large retail accounts.Film on location.Record and edit voice overs.Assist with the removal of counterfeit products from market place sites.Report and preform administrative tasks for the legal and compliance department.

Web administrator

• Jul 2011 - Jun 2013

-Maintain and add information to our website.-Manage our Facebook page that has over 5,000 fans and answer any questions our customers may have online.-Process orders for customers via our Amazon page with a 4 and a half star rating.- Have a good understanding of HTML code.- I am also responsible for order testing and I can edit XML files to ensure that orders could be processed correctly in reality.

Telephone Sales Agent

• Jul 2011 - Oct 2011

Process orders via the phone for our customers ensure that an excellent level of service was revived by all of our customers.

Sales assisant

• Sep 2008 - Jul 2011

- Provided excellent customer service and successfully built up and maintained rapport with clients. - Hitting weekly targets to gain maximum commissions. - Experienced in cash handling – took cash/card payments and cashed up at the end of the shift. - Responsible for the processing of employees daily commissions using internal facilities. - Ordered shoe stock for store and customers – experienced within stock handling for company. - Merchandising – organised the shoes appropriately to achieve maximum sales. - Suggested special offers for products that did not sell, which were taken up by management. - Stock rotation. - Complaint handling. - Managed deliveries. - Up sold other products. Show less

Work experience

• Dec 2010 - Dec 2010

- Experience gained on the planning desk, which involved contacting sources about potential news stories. - Experience gained in gallery observing Production Manager and Director - Experience in Video Tape Editing using AVID for a segment that was used in ITV news broadcast. - Experience gained on the planning desk, which involved contacting sources about potential news stories. - Experience gained in gallery observing Production Manager and Director - Experience in Video Tape Editing using AVID for a segment that was used in ITV news broadcast.

Sales assistant/ Sunday supervisor

• May 2005 - Aug 2008

- Provided excellent customer service and successfully built up and maintained rapport with clients. - Hitting weekly targets to gain maximum commissions. - Experienced in cash handling – took cash/card payments and cashed up at the end of the shift. - Responsible for the processing of employees daily commissions using internal facilities. - Ordered shoe stock for store and customers – experienced within stock handling for company. - Merchandising – organised the shoes appropriately to achieve maximum sales. - Suggested special offers for products that did not sell, which were taken up by management. - Stock rotation. - Complaint handling. - Managed deliveries. - Up sold other products. Reason for leaving – made redundant Show less

Sales/Supervisor

• May 2004 - Aug 2008

Provided excellent customer service and successfully built up and maintained rapport with clients. Hitting weekly targets to gain maximum commissions. Experienced in cash handling - took cash/card payments and cashed up at the end of the shift. Responsible for the processing of employees daily commissions using internal facilities. Ordered shoe stock for store and customers - experienced within stock handling for company. Merchandising - organised the shoes appropriately to achieve maximum sales. Suggested special offers for products that did not sell, which were taken up by management. Stock rotation. Complaint handling. Managed deliveries. Up sold other products. Reason for leaving - made redundant. Show less