Human Resources Manager

• Oct 2021 - Present

Based at the UK Head Office, this is a generalist role supporting sites within the UK and Ireland. Reporting to the HR Director, this role provides HR strategy to support the overall business objectives. ROLE AND RESPONSIBILITIES: • Proactively manage employee relations cases, grievance and disciplinary issues in accordance with appropriate policies and frameworks, providing line managers with advice, options and guidance. Review and develop a recruitment and retention approach. • Review and develop a recruitment and retention approach. • Liaise with the Payroll Controller, employees and external bodies/authorities regarding queries and requests for information. • Maintain all confidential personnel records and files in accordance with Data protection legislation. • To be an active member of the central management team to enhance the performance of the site, including attendance at appropriate site meetings and Trade Union negotiations. • Suggest/initiate improvements that will benefit the performance of the site, site management team and HR function. • Maintain and update the ingenuity HR and Payroll systems. • Ensure constantly briefed regarding changes in HR practices and legislation that could impact on the business. • Play an active role in supporting the cultural change of employee involvement and engagement taking place across the business. • Developing and improving the L&D framework and sharing best practice. • Ensuring that systems and processes are in place to enable staff and managers to access learning and development opportunities and meet their professional, statutory and mandatory training requirements. • Supporting company-wide engagement initiatives. • Responsible for maintaining and monitoring the learning management system. • Adherence to all company policies, procedures and work instructions as relevant. Show less

Human Resources Manager

• Jul 2015 - Oct 2021

Based at the global Head Office in Milton Keynes, this is a stand-alone role providing strategic development of the HR function in line with best practice to provide support and advice to management and employees for the UK and subsidiary offices. ROLE AND RESPONSIBILITIES • Proactively manage employee relations cases (including grievances and disciplinaries), absence and welfare issues and provide advice to managers to ensure best practice, adherence to legislation and company policies. • Responsible for effective recruitment and onboarding of the best quality individuals throughout the company. • Employee development to include training and annual appraisals to ensure staff retention, performance management and succession planning. • Ensure all company policies and procedures are up to date and in line with current employment law, ensuring compliance with, and communication of all legal and regulatory employment practices. • Prepare weekly and monthly payroll in a timely and accurate manner, liaising with external Payroll Bureau and internal departments. To include payment to HMRC and P11d information and administration of employee benefits schemes. • Implement all required administration and communication for the employee lifecycle, including accurate and timely maintenance of all HR Systems and records. • Measure and track core HR and business processes including recruitment, turnover, reward, etc., and report to the board monthly. • Implement, communicate and manage all benefit packages. • Implement and maintain all learning and development initiatives. • Implement the Company’s Health and Safety Plan and continually manage its effectiveness of all relevant legislation to include risk assessments, staff training, accident reporting, first aid, fire safety, etc., in line with OHSAS18001 accreditation. • Responsible for management of HR budget. Show less

Office Manager

• Jan 2014 - Jun 2015

Bespoke Photography Studio for Tesco based in Milton Keynes • Managed recruitment and selection activities for staff at all levels both permanent and temporary. • Development of the appraisal system to ensure consistent operation throughout the company. • To develop training and self-development programmes for all staff in accordance with individual and business needs. • Responsible for induction process for all new employees. • Maintenance of computerised Personnel Information System for absence management, holiday and payroll records. • Maintenance of appropriate health and safety requirements and records. • Coordination of team briefing sessions and communication. • Responsibility for site security and facilities management. Show less

HR Consultant

• Jun 2013 - Dec 2013

Human Resources and Office Manager

• Feb 2010 - May 2013

• Management of the staff on site at Head Office. • Management of the entire HR function and core processes, including benefit management, policies, contracts and HR system. • Responsible for the effective recruitment and onboarding of the best quality individuals throughout the company. • Working with senior management advising on all people management issues. • Develop and deliver training programmes to staff at all levels in line with the Company Training Prospectus and monitoring the benefits. • Ensure all company policies and procedures are up-to-date and in line with current employment law, ensuring managers are familiar with any changes. • Head up performance management processes. • Supporting all line managers on HR operational issues. • Practical support to line managers and employees on the entire employee lifecycle. • Office Management duties to include implementation of Health and Safety Plan, security, facilities management, finance and purchasing. • Management of the redundancy programme following the closure of the UK business. Show less

Human Resources Advisor

• Jun 2008 - Feb 2010

Standalone role as current with key achievements as follows: • Defining and implementing a restructuring programme and reducing headcount by 10%. • Raised the profile of HR within the organisation resulting in its recognition as a key function and part of business strategy. Standalone role as current with key achievements as follows: • Defining and implementing a restructuring programme and reducing headcount by 10%. • Raised the profile of HR within the organisation resulting in its recognition as a key function and part of business strategy.

Human Resources and Office Manager

• May 2007 - Jun 2008

Key achievement was the implementation of a strategic plan to achieve Investors in People for the company by January 2008. • Management of the staff on site at Head Office. • Implemented a new Staff Appraisal System and Training Prospectus. • Responsibility for selection and recruitment of staff at all levels. • To provide advice and support to Managers regarding absence, disciplinary and grievance procedures in line with good practice. • To maintain appropriate systems for recording and monitoring the necessary health and safety requirements to include risk assessments, staff training, accident reporting, first aid, fire safety, etc. • To review the company’s HR policies and update them to meet current and future legislation, keeping management informed as necessary. • To prepare monthly payroll details to be processed by an independent payroll company. • To maintain the computerised Personnel Information System. • Management of the redundancy programme following the closure of the UK business. Show less

Senior Recruitment Consultant

• Jan 2002 - May 2007

• Full recruitment lifecycle from short listing candidates, conducting first and second interview, technical testing, through to offer stage and raising all associated paperwork. • Account Manager for various long-standing clients as well as building and maintaining client relationships and development of existing business. • Writing job specifications and attracting candidates via various recruitment websites and job fairs. • Full administration for the temporary function including reference requests, payroll, timesheets and candidate queries. • Implementation and upkeep of temporary staff motivation schemes including “Temp of the Month”. • Strong experience of working within a diverse and fast paced sales environment. Show less

Human Resources Officer

• Sep 1999 - Dec 2001

• Standalone role establishing a Human Resource Function from scratch. • Massive recruitment drive doubling the permanent workforce from 60 to over 120 in a 12month period. • Establishing a personnel administration framework monitoring absence, turnover, and measuring the efficiency of the HR function. • Developed and delivered a full induction process including a full training course to welcome new employees, probationary review and annual Performance and Development Reviews. • Established a Training Needs Analysis and skills matrix for all staff. • Developing and monitoring HR systems, policies and procedures. • Ensured staff retention of at least 95% per annum. • Manage and advise on disciplinary and grievance procedures including minute taking at meetings. • Established myself as a key link within the management team advising on best practice. • Maintenance of personnel records and general HR administration processes, i.e. offer letters, contracts and references, etc. Show less

Human Resources Manager

• Feb 1998 - Sep 1999

• Defining and implementing HR strategies in line with company policy for the UK operation. • Develop and deliver training programmes to staff at all levels in line with the Company Training Prospectus and monitoring the benefits. • Attaining Investors in People for the organisation. • Implementation of all technical training and development for engineers and apprentices. • Development of graduate staff and recruitment via assessment centres. • Ensuring accurate information flow between two personnel sites with responsibility for a team of 6 HR and payroll staff. • Assisting Directors to implement a massive redundancy programme affecting over 100 staff. • Attending Employment Tribunals on behalf of the Company. Show less