Experience

Pharma Solutions

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Account Manager

  • Apr 2021 - Present

  Manage customer experience and communication from initial pharmaceutical licensing through renewals for both large- and small-scale pharmaceutical entities.- Draft and submit applications for licensure through state boards of pharmacy, act as a mediator on behalf of customers with state pharmaceutical regulatory boards - Direct client communication with internal and external stakeholders via emails and scheduled phone calls with clients, ranging from weekly to twice a month in regularity

• Compliance Associate

  • Feb 2021 - Apr 2021

  Client Services and Support for the Compliance department- Consolidating & compiling state and federal applications - Managing state licensing client communications- FDA reporting



Context Travel

• United States
• Travel Arrangements
• 1 - 100 Employee

• Sales Coordinator

  • Oct 2019 - Mar 2020

  - Processed all bookings for the region- Contributed, and met, regional and team-specific sales goals - Developed training materials for new employees - Shown ability to multitask and swiftness with changing priorities- Designed custom tours across all regions with a focus on UK-I, South Africa, and Central Europe - Developed relationships with providers and guides to ensure the best possible experience for clients - Responded, and grew inbound sales leads

• Client Service Associate

  • Jun 2017 - Oct 2019

  - Handled first-tier communications via phone and email interactions - Assisted clients and travel agents with questions, suggestions, and booking tours- General office duties that supported staff in Philadelphia office, as well as staff across Context cities



El Rey V

• United States
• Restaurants
• 1 - 100 Employee

• Host

  • Apr 2016 - May 2017