Ironworker

• Oct 2021 - Present

Service Consultant

• Apr 2019 - Present

Service Advisor

• Apr 2014 - Feb 2020

*Answer incoming calls regarding service inquiries, book service appointments.*Make outbound calls regarding booking service appointments.*Cash out customers *Perform opening and closing duties such as counting the till, submit all appropriate files to accounting, make sure everything is in order to open next day.*Check in/out customers who come in for service and advise them of work that should be completed. *Answer incoming calls regarding service inquiries, book service appointments.*Make outbound calls regarding booking service appointments.*Cash out customers *Perform opening and closing duties such as counting the till, submit all appropriate files to accounting, make sure everything is in order to open next day.*Check in/out customers who come in for service and advise them of work that should be completed.

Leasing Assistant/Reception/Lot Attendant

• Mar 2012 - Apr 2014

RECEPTION DUTIES * General reception duties such as answering mufti-line telephones, receipting, providing excellent customer service, filing, etc LEASE RETENTION *Terminating off lease vehicles *Providing buyout quotes *Provide excellent customer service by answering all leasing questions *Handling large sums of cash *Filing LOT ATTENDANT *Processing PDI requests (adding Global Eye to vehicle, checking for damage, providing vehicle information, etc) *Detailing vehicles to the highest standard for customer satisfaction. *Making sure all vehicles indoors/outdoors are always clean, and doing battery checks on a regular basis. *Gas/wash all demo vehicles. *Perform general duties around the dealership at the managers/sales reps request.

Delivery Driver

• Jan 2012 - Mar 2013

* Responsible for delivering merchandise in a safe and timely manner, while entrusted with a company vehicle. * Effective communication with co-workers and Management * Delivers professional customer service while representing the company at various clients’ establishments. * Responsible for delivering merchandise in a safe and timely manner, while entrusted with a company vehicle. * Effective communication with co-workers and Management * Delivers professional customer service while representing the company at various clients’ establishments.

Administrative/Inventory Specialist

• May 2010 - Aug 2012

* Ensured correct items were boxed and prepared for shipment orders * Completed various administrative duties, including inventory analysis * Entrusted with manger tasks when manager was away from the warehouse * Performed daily site checks to confirm all safety and cleanliness standards are met * Handled customer complaints and issues with tact and diplomacy * Ensured correct items were boxed and prepared for shipment orders * Completed various administrative duties, including inventory analysis * Entrusted with manger tasks when manager was away from the warehouse * Performed daily site checks to confirm all safety and cleanliness standards are met * Handled customer complaints and issues with tact and diplomacy